Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Farmers Branch.
Customer experiences with service were mixed; while many praised attentive and friendly staff, others reported long wait times and poor service from certain employees.
Food Consistency
The quality of food received varied; some customers enjoyed perfectly cooked steaks and delicious dishes, while others faced issues with incorrect orders and poorly prepared meals.
Atmosphere
The restaurant's atmosphere was generally described as inviting and clean, contributing positively to the dining experience.
Management Issues
Several reviews highlighted concerns regarding management responsiveness and professionalism, particularly in handling customer complaints.
Staff Recognition
Certain staff members, like Mia and Dakota, received commendations for their excellent service, indicating that individual employees can significantly enhance the dining experience.
MR
Martin Roberts
Nov 8, 2025
4.0
You can always rely on a goodcsteak at reasonable cost at a Saltgrass establishment when in Texas. My 16oz Ribeye was tender and tasty. The Brussels were good too. Good 'Texas' decor and ambience too.
LL
Lauren Lee
Nov 6, 2025
1.0
This restaurant is not delivery friendly. I ordered through Uber Eats and the business did nothing to ensure that food is not tampered with between them and delivery. When I received my food I was handed an open bag that was not stapled, or taped sealed to preserve the integrity of the food. If I had known they hand out orders without using such precautions I would have never spent my $50 here. Taco Bell takes better care of deliveries than this place. Sad!
MM
Mela M
Nov 2, 2025
1.0
I came to Saltgrass Steakhouse to pick up a to-go order, and my experience was honestly disappointing. When I told the server Deshawna that I was there for a pickup, she very rudely replied, “Do that at the bar.” The tone and attitude were completely uncalled for she was short, dismissive, and made me feel like I was bothering her.
There was no greeting or basic courtesy, which is the least you expect when walking into a restaurant. I ended up speaking with a manager about her behavior because it was so unprofessional. The manager did listen and seemed understanding, but the encounter still left a bad impression.
I have eaten here multiple times and have had incredibly great experiences with servers like Blessing and Kimora, but this experience really changed how I feel about this location. Hopefully, management addresses this so future customers are treated with more respect.
LO
Lumarie Orozco
Oct 31, 2025
4.0
We had a fantastic dining experience at Saltgrass Steakhouse, thanks to Makenzie! Her bubbly personality truly brightened the atmosphere, making us feel welcome from the moment we arrived. Makenzie’s attention to detail was impressive; she ensured our orders were perfect and checked on us just the right amount. Her personalized service made our meal memorable, and her warm smile added a special touch. Highly recommend asking for Makenzie on your next visit!
DM
DeDe Mitchell
Oct 29, 2025
5.0
Love love love Roberto!!! Best bartender in Dallas! Always so kind and very nice! Always greets me and everyone at the bar. Very attentive! Gets me in and out. I never have to wait! Roberto makes the best grand sangrias! Been coming here for over 10 years! Hostess waiters everyone always so welcoming! Food is consistent and always great!
Mia, Kailyn, Dashawna, Jen, Dakota, Daniel and all the managers are always attentive and super friendly. Always helping all the customers! Great food! I’ve had everything on the menu! All delicious!
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations to help you plan your dining experience.
What are the regular operating hours for Saltgrass Steak House?
Saltgrass Steak House is open daily from 11:00 AM to 9:30 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays.
Does Saltgrass Steak House offer delivery and what are the delivery hours?
Yes, delivery service is available daily from 11:00 AM to 9:00 PM. Orders can be placed through their website.
Is there a happy hour at Saltgrass Steak House? If so, when?
Happy Hour is available Monday through Friday from 3:00 PM to 7:00 PM. There is no happy hour on weekends.
What pickup and delivery options does Saltgrass Steak House provide?
Saltgrass offers in-store pickup, curbside pickup, and delivery for your convenience.
What payment methods are accepted at Saltgrass Steak House?
Payment options include American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
What are some popular dishes or specialties at Saltgrass Steak House?
Popular specialties include Range Rattlers, Artichoke & Spinach Dip, Cowboy Ribeye, BBQ Baby Back Ribs, and Two-Fork Cheesecake.
Are reservations required to dine at Saltgrass Steak House?
Reservations are accepted but not required; walk-ins are welcome.
Which nearby places can guests visit before or after dining at Saltgrass Steak House?
Guests can visit nearby places such as North Dallas Social Club for nightlife, Dallas Event Center for concerts, or shop at Rug Land for home improvement needs.
Is there a nearby hotel for out-of-town guests visiting Saltgrass Steak House?
Yes, the Renaissance Hotel North Dallas and DoubleTree by Hilton Dallas Near the Galleria are close by for convenient accommodation.
Are there family-friendly activities or facilities near Saltgrass Steak House?
Yes, nearby options include Iarov Elite Gymnastics for family activities and the Grand Ballroom at Doubletree for events and dancing.