Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 14760 Preston Rd in Dallas, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude staff, unhelpful responses, and issues with order accuracy.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders arriving cold or incorrect.
Food Quality
Feedback indicated inconsistent food quality, with complaints about burnt pizzas, skimpy toppings, and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with timely delivery and good food quality.
Inconsistent Performance
Overall, the location appears to have inconsistent performance, with some customers expressing satisfaction while others reported multiple issues.
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Yuridia Pedroza
3 days ago
5.0
Muy rica la pizza
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Cathleen Lindsey
Nov 1, 2025
1.0
The absolute worst Pizza Hut in the state of Texas. I place a order. I pay with a credit card. I'm told my Pizza will be delivered in 30 minutes. 57 minutes later I call and was told the driver was 2 minutes away. 15 minutes later the driver finally show with me standing outside waving home down only to receive a cold Pizza. Unacceptable. I told him to take it back. Called the store and told MARIA said the driver is on a 3 way call trying to get someone to tell him directions to my apartment. Maria said he will be there in 8 minutes. 18 minutes go by and called back only to hear they are canceling my order. Maria and both drivers are absolutely incompetent to take orders and follow simple ABC instructions on a GPS. Pathetic they hire only people that can't speak, read or follow directions a 5 year old could. I will be contacting corporate and filing a complaint with the BBB. Save yourself the trouble and take your business down to Papa John's.
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robingd
Aug 19, 2025
1.0
I was excited when I saw the promotion for the $2 personal pan pizzas. They used to be my favorite. I bought six so I could take them for lunch and dinner. I paid for extra cheese on all of them. I took them home, took one out for dinner, and put the rest in the fridge. First of all, the crust is nothing like it used to be. It's like tough bread. There was hardly any cheese. I asked for light sauce and there was almost none. I will be texting my coworker who was also excited about them and telling him not to bother. They're not even worth $2. Frozen Totinos is better. Congrats, now that Domino's has stuffed crust, I have no reason to go back to the Hut.
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Nick Humbria
Aug 4, 2025
1.0
Mala experiencia huele fatal cm si todo estuviera podrido
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Ashleigh Christian
Aug 3, 2025
3.0
Disappointed in the wings that were delivered to me... literally had the chicken just sitting on top of the sauce.. they did not coat the wings in the sauce. Looks like sauce was poured in first and they just threw the chicken on top. Lazy.