Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2343 Gus Thomasson Rd in Dallas, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved issues with orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and delays in receiving their food.
Food Quality
While some customers praised the pizza and other food items, others reported issues with food quality, including cold or expired items.
Delivery Issues
Several reviews mentioned significant delays in delivery times, with some orders taking over two hours to arrive.
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Dec 7, 2025
1.0
I wanted to change the pick up time for an order I placed online, but you can't get ahold of them via phone call. When calling the number the people will say they are a call center. Not ask you any questions and put you in a void of hold music.
SS
Sonny
Oct 7, 2025
5.0
Dude working the night shift himself was very nice and knew how to the run restaurant very well!
DP
Dai Poteat
Aug 25, 2025
1.0
Horrible customer service and management. I placed and paid for an order online on 08/19/25 for pickup. When I arrived with my digital receipt and order confirmation the employee told me that there was no order in the system under my name, despite me having proof of payment and order. I’ve contacted customer service multiple times and I still have not been refunded or contacted in regard to this issue. Fraudulent.
KH
Kelly Hunter
Aug 17, 2025
5.0
Reading all the reviews after placing my order REALLY had me worried. 😂 But the pizza and cheese sticks arrived in around 30 minutes piping hot and with the correct ingredients. No regrets other than eating 80% of the cheesy bread.