Pappas Bar-B-Q

4.1
2231 reviews

About

Barbecue Restaurant
Pappas Bar-B-Q offers high quality meats, spice rubbed and slow-smoked in a secret wood blend. Our barbecue is served fresh from the pits all day. Everything is homemade - from the pecan pie, chunky potato salad and crispy slaw to the savory sauces and bold ranch beans. Even the salads are fresh cut daily!

Details

  • Dine-inAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available
  • DebitAvailable

Location

Pappas Bar-B-Q
2231 West NW Hwy, Dallas, TX
75220, United States

Hours

Reviews

4.1
2,231 reviews
5 stars
1,226
4 stars
456
3 stars
238
2 stars
127
1 star
184

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the brisket and ribs while others found them dry and lacking flavor.

Customer Service

Customer service experiences vary, with some praising staff for being friendly and helpful, while others reported rude interactions and slow service.

Availability Issues

Frequent complaints about menu items being unavailable, leading to customer dissatisfaction.

Atmosphere

The restaurant's atmosphere is generally well-received, described as inviting and clean.

Pricing Concerns

Many customers feel the prices are high relative to the quality and portion sizes of the food.
  • CC
    Charles C
    5 days ago
    3.0
    Ribs were very tough and hard to get off the bone. Alot of fat in pork. The girl taking my order was really cute and very sweet. Service out weighs the quality of the food for the very high price. They pulled the relish bar an hour before closing time so didnt have onions or pickles. They were on service counter and taken to the back before I was able to get any. The workers closing down before actual closing time was disappointing. Sweet tea was empty and they were not trying to make anymore and it was right at 8 pm on Friday night. The restaurant was empty almost so I guess thats why they were closing early. Guest needs should be #1 for the expensive and not very good BBQ.
  • DB
    David Boss
    Dec 31, 2025
    3.0
    When they say “curbside” they really mean “pick up.” Waited 15 minutes at the curbside after telling them I arrived and which spot I was located. No text or any communication. Went inside to check and my order was there just sitting and ready to go. Who knows how long it was resting, getting cold? Anyway, for spending more than 30 bucks, I’d hope for a better system. Especially since they were not busy.
  • J1
    JBUU 123
    Dec 30, 2025
    5.0
    I don't normally review but this place was absolutely amazing! The aesthetic of the restaurant is beautiful and true west sense. The person who took our order Said was nice and explained things well. Would come back here again!
  • KG
    katiuska granados
    Dec 30, 2025
    5.0
    El chico que se llama Said: Excelente anfitrión pregunto si era nuestra primera vez nos explicó cómo era el servicio, nos dijo los tipos de carne, el proceso del cocinado y muy atento para atendernos!
  • PC
    pat cezar
    Dec 27, 2025
    1.0
    Great location, but my experience was a huge disappointment. I ordered the brisket poor boy sandwich to-go, hoping for something amazing. I chose it because l'd seen the customers ahead of me get the poor boy brisket sandwiches, and theirs were loaded with lean cuts of brisket that completely covered the French bread. It looked so good. When my order was ready, I couldn't believe what I received. The brisket was sliced extremely thin and, worse, it was mostly fatty instead of lean. The meat only covered half the bread. I was really let down. I spoke to the manager about it, and she tried to explain that the other sandwiches I saw included both sausage and brisket, but I didn't see any sausage on the ones before me. The manager and I went back and forth about how my sandwich was supposed to look, but it didn't feel like I was being heard. In the end, I just asked for a refund. I left the meal at the counter, feeling totally unsatisfied. This was a huge disappointment.

Frequently Asked Questions About Pappas Bar-B-Q

Does Pappas Bar-B-Q accept reservations?

No, Pappas Bar-B-Q does not accept reservations.

What types of pickup or delivery services does Pappas Bar-B-Q offer?

Pappas Bar-B-Q offers curbside pickup service.