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Pappadeaux Seafood Kitchen

4.5
(6858 reviews)

Business Details

18349 Dallas Parkway, Dallas, TX
75287, United States
(972) 447-9616
https://pappadeaux.com

About

Seafood Restaurant
Convivial chain dishing up hearty portions of New Orleans-style seafood, steaks, salads & more.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Pappadeaux Seafood Kitchen
18349 Dallas Parkway, Dallas, TX
75287, United States

Hours

Reviews

4.5
6,858 reviews
5 stars
4,806
4 stars
1,186
3 stars
410
2 stars
187
1 star
269
  • TJ
    Teagan Jaqua
    3 days ago
    5.0
    Tonight me and my family enjoyed a meal together. I was pleased with our server. But, a manager name Callie I was far from impressed with. She made these servers life miserable while they busted their back to serve the crowd. I was not impressed with the fact she stood around and did not help staff to reach the goal of providing friendly service at an efficient rate. I do not think she represents the atmosphere the restaurant is looking for.
  • DL
    DAVID LAVECCHIA
    5 days ago
    2.0
    Well they used to have really clean crawfish. NO MORE so dirty full of grass and none of them purged. they server kept bringing us sweet tea, when we asked for unsweetened. The server also was a wise guy.. didn't like his service. I don't think we will be back ever again.
  • CG
    Candace Goolsby
    Mar 10, 2026
    1.0
    Very disappointed with our recent experiences at Pappadeaux Seafood Kitchen. Our first issue was with a to-go order where the fish was overcooked and the baked potato was hard. I spoke with a manager who apologized and said he would send a gift card in the mail, but almost two months later nothing ever arrived. We decided to give them another chance and ate at the bar, but our bartender completely forgot to put our food order in and we waited for nothing. I called again and spoke to the same manager, who again said he would send the gift card, but we still never received it. Unfortunately, it’s just not the same Pappadeaux we used to enjoy.
  • SM
    SanGeo Music
    Mar 8, 2026
    5.0
    I would like to give a special thanks to the staff at this Pappadeaux!! I ate there yesterday for my Birthday and everybody said they had a great time including ME! The manager made some last minute accommodations for me and I truly appreciate her for that. Also my server/waiter Gino was on point as well. Thank y’all for allowing me to have a beautiful memory and moment I can cherish for the rest of my life. Thank you. May God bless y’all! 🙏
  • KT
    Kelly Tyson
    Feb 18, 2026
    5.0
    I absolutely love Pappadeaux's. Our server Cedric knocked it out of the park today! We had been not too long ago and had a really bad experience with the hostess which I won't get into because the manager did rectify the situation and went above and beyond to make sure that never happens again. Anyhow we gave them another shot today because I've been going to this location for years and I love their fried crawfish. I got the fried crawfish my husband got the catfish and shrimp platter I think it was called. Cedric made sure every single need of ours was taken care of before we even got to the point of needing anything. The drinks were getting low before we could even ask Cedric was there. He perfectly timed our appetizer with our meal so that right when we were done with the appetizer the entrees were coming out almost immediately. He gave us room to enjoy our conversation and our time with each other which is awesome because that's hard to find in a server. But he also made sure that we knew he was always there to help and he paid close attention to anything that we might need before we would need it. He was polite, he was helpful, he really does love his job and that is obvious. We have had some really good service from the servers there lately. Cedric was amazing we would love to have him as our server again anytime we go he made it a very wonderful experience. If you go I recommend asking for him by name. If he's not available then Adam is also awesome who is the person that helped us the previous time and he was very friendly and helpful also. I looked for the manager before I left because I wanted to go out of my way to let them know how great Cedric did but I didn't see the manager around and we couldn't wait around forever so I wanted to make sure to make this post right now. Thank you for everything Cedric You restored my joy and desire to continue to go to Pappadeaux's! White glove service! Top tier!

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Certified March 15, 2026Yext Knowledge Graph
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