Pappadeaux Seafood Kitchen

4.5
6732 reviews

About

Seafood Restaurant
Convivial chain dishing up hearty portions of New Orleans-style seafood, steaks, salads & more.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Pappadeaux Seafood Kitchen
18349 Dallas Parkway, Dallas, TX
75287, United States

Hours

Reviews

4.5
6,732 reviews
5 stars
4,717
4 stars
1,173
3 stars
403
2 stars
180
1 star
259

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the food quality, with many highlighting specific dishes like the seafood fondue and fried shrimp as exceptional.

Service Experience

Service received mixed reviews; while many praised attentive and friendly staff, some reported issues with unhelpful or rude servers.

Atmosphere

The atmosphere was generally described as lively and enjoyable, though some customers noted it could be quite loud.

Pricing Concerns

Several customers mentioned that the prices were on the higher side, but many felt the quality justified the cost.

Portion Sizes

There were complaints about decreasing portion sizes, with some customers feeling that the value for money was diminishing.
  • KA
    Katrina Ashley
    Nov 16, 2025
    5.0
    Dephonso was absolutely delightful! You can tell he truly enjoys his job — which is something you don’t see often nowadays. I had a flight to catch, and he made sure I was in and out with plenty of time to spare without ever making me feel rushed. His positive energy and great customer service really stood out. I hope he’s still here when we visit again!
  • PT
    Paula Tucker
    Nov 13, 2025
    4.0
    I always eat Pappadeaux whenever I visit Dallas, Texas. Service was pretty good and so was the food. I appreciate the waiter for honoring my special request for a lunch menu item at dinner. My only complaint was the spinach crab dip had hardly any crab in it, so it wasn't worth the $22 price tag. Also please bring back the king crab legs to the menu.
  • TL
    Tyshe Lewis
    Nov 11, 2025
    5.0
    We had a great experience at Pappadeaux’s! Our server, Cannon, was wonderful, attentive, polite, and professional. When my initial entrée came out too salty, he and the manager went out of their way to make it right. They quickly replaced the meal, and the second entrée was delicious. Everyone we interacted with was patient, understanding, and the restaurant was very clean. Excellent service all around!
  • MT
    Meredith Titus
    Nov 9, 2025
    1.0
    This location should close! Went after church without reservation was told for party of 6 a 45-1hr wait. We agreed and patiently waited outside. After 1 hour and 4mins we asked for update, they said would be appx 30 more mins. There were empty tables everywhere! I asked if it was a staffing issue they said no. We asked for manager. The manager needs training. He said no tables available that would accommodate 6people, and he couldn’t put tables together for 6 or 5 people. At this point we lost a guest because she had to leave so now we had 5 people. We advised them to remove us from waitlist and we left. As many empty tables they had on a Sunday you would think they would go beyond customer service to accommodate us. If I ever decide to go to any pappadeaux’s I’ll definitely make a reservation but it won’t be at this one. My time wasted ! I counted 9 empty tables and there were plenty of seats available at the bar. Why wouldn’t you at least try to accommodate these customers SMH
  • DC
    daniel chang
    Nov 5, 2025
    5.0
    If you hunger for spicy seafood, search no more ! Pappadeaux has been on my top dead food list for almost 30 years. The menu has changed, the prices have gone higher, but quality of the meals and services level have not been compromised. They have a good selection of southern seafood offering that one does not typically see in other parts of the US especially on the north. Crawfish etouffee as an example. Blackened fish combined with dirty rice is also recommended. We always walked out eating there satisfied. Services wise, some locations are better than others and it also depends the servant. Overall it is on the top of the scale. Highly recommended !

Frequently Asked Questions About Pappadeaux Seafood Kitchen

What type of cuisine does Pappadeaux Seafood Kitchen offer?

Pappadeaux Seafood Kitchen offers New Orleans-style seafood, steaks, salads, and more.

What are the regular operating hours of Pappadeaux Seafood Kitchen?

The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 10:00 PM.