Pappadeaux Seafood Kitchen

4.5
6790 reviews

About

Seafood Restaurant
Convivial chain dishing up hearty portions of New Orleans-style seafood, steaks, salads & more.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Pappadeaux Seafood Kitchen
18349 Dallas Parkway, Dallas, TX
75287, United States

Hours

Reviews

4.5
6,790 reviews
5 stars
4,762
4 stars
1,176
3 stars
407
2 stars
182
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, highlighting specific servers who provided exceptional experiences.

Food Quality

Overall, the food received positive feedback for its taste and freshness, although some customers noted inconsistencies in preparation and portion sizes.

Pricing Concerns

Several reviews mentioned that the prices have increased significantly, leading to concerns about value for money, especially regarding portion sizes.

Atmosphere

The restaurant's atmosphere was generally described as pleasant and suitable for celebrations, though some customers found it too loud.

Management Response

There were mixed reviews about management's responsiveness to issues, with some customers appreciating proactive management while others reported dissatisfaction with handling complaints.
  • DM
    David Mathews
    5 days ago
    2.0
    1/3 full in eating area, extremely noisy. Could not hear to have conversation. Menu list item is smaller now, missing things we enjoyed in past. Whoever made my salad forgot to put dressing on my salad. Bread was not brought to our table until we asked for it. Took 10 minutes to flag our waiter to get boxes to go, took another 10 min to get waiter to let us pay for meal so we could leave. Total wait 20 minutes. This place has gone down in service since before covid.
  • LR
    Lynette Rodriguez
    Jan 6, 2026
    5.0
    The service was exceptional. The food was delicious! It came out hot, delicious and flavorful. Our server, Tracy was amazing! Made sure we had our drinks topped off, bread in place. Food tasted good and even plated our leftovers in front of us packaged everything nice and neatly. The table behind us completely falsified a complaint to get free food and drinks comped off. But our server, Tracy was phenomenal. I put 4 stars under atmosphere because of the falsified complaints against the server. Otherwise perfect experience aside from the liar.
  • TA
    Toby Arnett
    Jan 2, 2026
    5.0
    We come here often and love it. The staff is always very nice. Cedric has been our server several times and he is beyond nice and awesome! He does an amazing job and made our experience much better. The food is delicious and the atmosphere is great. This is a very nice place for lunch with the family. Highly recommend eating here.
  • RC
    Rob Crow
    Dec 31, 2025
    2.0
    With reservations we were seated in a very short time, we waited almost 10 minutes with no one checking on us, went to the host stand and the same girl that seated us was shocked we hadn't been waited on so she got the manager. The manager came over in a grinch sweater (didn't look like management) and offered us a free appetizer. During all of this I'm watching tables around us that came in well after we were seated, they already have drinks and their waiter it raking their order.. this was a bad choice for my wife's birthday outing. Service was lousy and food was mediocre.
  • EE
    Eboni
    Dec 20, 2025
    5.0
    Dinner at Pappadeaux was amazing last night. Upon being seated, My family and I were greeted by the manager Alphonso and our starter server Molly. They were both so very kind and accommodating, greeting us and letting us know that Joel would be our official server for the evening. When Joel introduced himself to us and began taking our order, the service only got better. He was so attentive to our family, gave great recommendations and had an amazing personality. We enjoyed the food, the cleanliness and even more the hospitality. We will be back again. Thank you Pappadeaux for taking such great care of my family once again. ♥️

Frequently Asked Questions About Pappadeaux Seafood Kitchen

What type of cuisine does Pappadeaux Seafood Kitchen offer?

Pappadeaux Seafood Kitchen offers New Orleans-style seafood, steaks, salads, and more.

What are the regular operating hours of Pappadeaux Seafood Kitchen?

The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 10:00 PM.