Papa Johns Pizza

2.3
438 reviews
Get DirectionsCallWebsite

Business Details

3501 MCKINNEY AVE, Dallas, TX
75204, United States
(214) 219-7272
https://locations.papajohns.com/united-states/tx/75204/dallas/3501-mckinney-ave
GoogleFacebookInstagramTwitter

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Dallas, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Dallas pizza for any occasion. Call us for pizza delivery in Dallas or stop by 3501 MCKINNEY AVE for carryout to order the best pizza in Dallas, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3501 MCKINNEY AVE, Dallas, TX
75204, United States

Hours

Reviews

2.3
438 reviews
5 stars
104
4 stars
26
3 stars
20
2 stars
19
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, including rude staff, unhelpfulness, and lack of acknowledgment from employees.

Order Issues

Many customers reported problems with their orders, including wrong items, missing items, and long wait times for delivery.

Food Quality

Several reviews mentioned declining food quality, including undercooked pizza, missing toppings, and overall dissatisfaction with the taste.

Management Concerns

Customers expressed frustration with management's lack of responsiveness and professionalism, indicating a need for better oversight at this location.
  • KD
    Kenny Dokuyucu
    Dec 10, 2025
    1.0
    From the cleanness to customer service to how the pizza was delivered, this location should be ashamed of themselves. In this area of Dallas, the standard must be higher. The people inside are so rude like the doing you a favor when you ask them the status of your order that’s 10 mins late after the app says ready.
  • MM
    Mary Martinez
    Nov 19, 2025
    1.0
    I came in during the daytime it was before 3 o’clock. I came to order. There was a lady there in Guy and she was rude as hell and since when did Papa John’s become a daycare I didn’t know you could bring your kids up there less alone a baby acted like it was a problem for me to order so I just walked out and I’m clearly never coming back here again. I don’t know what happened to these doors. All the Papa John’s but this one has to be the worst one Ever Like your kids at work a baby……
  • BB
    Brandon Bryant
    Nov 8, 2025
    1.0
    Bruhh someone needs to answer the damn phone
  • AO
    Amber O'Laughlin
    Oct 26, 2025
    1.0
    Horrible experience at this location. I ordered a pizza online and went to pick up my order and they had gave my pizza to someone else and didn’t even make my pizza. I was treated with horrible customer service and witnessed them treating others this way also asking about their own pizzas.
  • TT
    Tauto2974
    Sep 20, 2025
    1.0
    Worst customer service. You walk in the place and no one acknowledges you. Three people were waiting and out of the four people working there no one served us. Do not order from this location
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Dallas?

Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 12:00 AM, Thursday until 9:30 PM, and Friday to Saturday from 10:00 AM to 1:00 AM.

Can I order pizza for takeout from Papa Johns Pizza in Dallas?

Yes, takeout service is available daily from 10:00 AM to 10:00 PM, with Thursday closing at 9:30 PM.