At Papa Johns Pizza in Dallas, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Dallas pizza for any occasion. Call us for pizza delivery in Dallas or stop by 2937 GREENVILLE AVE for carryout to order the best pizza in Dallas, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly made pizzas.
Delivery Issues
Frequent complaints about late deliveries, cold food, and problems with third-party delivery services like DoorDash.
Food Quality
Mixed feedback on food quality; some enjoyed the pizza while others found it undercooked or lacking toppings.
Employee Attitude
Several reviews mentioned rude or unhelpful employees, contributing to a negative customer experience.
ZH
Zachary Hill
2 days ago
1.0
Papa John's outsourced the delivery to DoorDash. DoorDash messed up the location of my Apt, and the driver failed to deliver. I took screenshots of where the driver was at and where my Apt is at but they refused to meet me... Never ordering from this Papa John's location since they use DoorDash.
HR
Hupi Ruser
2 days ago
2.0
Kristy at the register was slow and unfriendly, had to repeat everything multiple times, and she totally missed my takeout sitting on the shelf. Kitchen staff was fast and correctly updated the online status tracker
H1
hockeycaptain 13
2 days ago
5.0
Ordered online and it was ready when I got there. Always solid although I wish they would bring back green Olives.
TX
T X
Nov 15, 2025
1.0
I went in there Halloween night and ordered a pizza. The girl who took my order not only didn't wear gloves when she made my pizza (I'm not even sure if she washed her hands because I wasn't watching till a minute or so later) but she was texting on her phone WHILE she was making the pizza. She dropped the phone long enough just to use that hand to toss the dough and put the cheese one. Everyone knows how bacteria filled phones as most people rarely sanitize them and take their phones EVERYWHERE with them. For whatever reason, I didn't complain. I tried to tell myself that anything would burn off in the oven. The thought bothered me so much that I ended up just throwing it away. I sent a complaint to the company but never heard a word back. No apology, no standard response, no acknowledgement at all. So, here I am.
JC
Jenn C
Nov 14, 2025
1.0
This review is for you Brandon Christianson, shift lead since you told me to call you out by name when I said I was going to file this complaint with DoorDash. So I’ll also call you out here too.
You are the most snide and unprofessional person I have ever had the displeasure of dealing with.
Customers, don’t order from this store.
The pizza literally had MAYBE a tablespoon. Of cheese on the whole thing. I called to try and get a proper pizza with cheese and this snarky “team lead” basically lied and said he made it himself and there was a cup and a half of cheese on it. Anything to not have to make a new one and send it back out as a replacement for this one they can have back.
Also they use DoorDash for their delivery instead of own drivers and do not put safety seals on the pizzas. So basically any driver can have access to your food if they choose to. Not sanitary at all.
So this pizza is now in the garbage, and I guess I need to file a claim with bank to have the funds returned.
If the actual manager sees this, please find a worker who isn’t so rude and snide to customers. I’ll never order from this location again.
What are the delivery hours at Papa Johns Pizza in Dallas, TX?
Papa Johns Pizza delivers daily from 10:00 AM to 10:00 PM.
Can I order carryout from Papa Johns Pizza?
Yes, carryout is available daily from 10:00 AM to 10:00 PM at 2937 Greenville Ave, Suite 170, Dallas, TX.
What services does Papa Johns Pizza offer?
They offer delivery, takeout, order ahead, dinner, lunch, and dessert services.
What types of food does Papa Johns Pizza serve?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I order online from Papa Johns Pizza?
You can order online via their website or apps using these links: https://www.papajohns.com/order/ for carryout and https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/1234 for delivery.
Does Papa Johns Pizza offer no-contact delivery?
Yes, they provide no-contact delivery services.
Where is Papa Johns Pizza located in Dallas?
It is located at 2937 Greenville Ave, Suite 170, Dallas, TX 75206.
What nearby places can I visit before or after dining at Papa Johns Pizza?
You can visit Top Pot Doughnuts for delicious donuts, or enjoy drinks and food at Stan's Blue Note, a popular sports bar nearby.
Are there other pizza restaurants near Papa Johns Pizza?
Yes, there are other Papa John's Pizza locations nearby as well as competitors like Pizza Hut, Domino's, and Little Caesars in the Dallas area.
What other types of businesses are near Papa Johns Pizza on Greenville Ave?
Nearby businesses include hair salons like Stinson Studio Salon, tattoo shops such as Heart In Hand, and cocktail bars like Halcyon, offering a variety of services to complement your visit.