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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Dallas is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, many expressed disappointment with incorrect orders, stale items, and inconsistent quality.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions, including dirty restrooms and unclean dining areas.
Staff Attitude
Mixed feedback on staff behavior, with some praising friendly service while others noted rudeness and lack of attentiveness.
Positive Experiences
Despite the issues, some customers appreciated the atmosphere, quality of certain food items, and the convenience of the location.
PE
Paul Earl Eubanks
Nov 12, 2025
2.0
I'm only leaving this review because I just spent $30 for a smoothie a bowl of mac and cheese and a sandwich.I had to go back in and get my Mac and Cheese because they forgot to put it in my bag.Then the gentleman handed me my Brownie and said oh I forgot that. I'm drinking my smoothie which is almost $6 and no one blended it properly. They have got to do better when people are spending their hard-earned money to bring customer service back to the Forefront. So now I'm home upset because I want a smoothie and instead I got a green drink on ice.
YP
Yuridia Pedroza
Oct 25, 2025
5.0
Excelente lugar
AA
Armando AL
Oct 19, 2025
3.0
DONT USE THE Drive thru if you value your time. They take forever. Just order ahead and pick it up inside.
EL
Eduardo Lopez
Aug 26, 2025
3.0
Idk why they always mess up my order, the other day the trow a alf bread hand cut like what?
BR
Barbara Rusk
Aug 16, 2025
5.0
I was disappointed because when I picked up Our order it wasn't correct. I had to tell them what we ordered and get it changed. Once we got the correct order, The food was very good