Panera Bread

4.1
1110 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Dallas is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7839 Park Ln, Dallas, TX
75225, United States

Hours

Reviews

4.1
1,110 reviews
5 stars
621
4 stars
230
3 stars
94
2 stars
54
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report inattentiveness and rudeness.

Cleanliness Issues

Multiple reviews highlight significant cleanliness problems, including dirty tables, overflowing trash, and unsanitary conditions.

Food Quality

While many customers enjoy the food, there are frequent complaints about incorrect orders, food temperature, and portion sizes.

Management Concerns

Several reviews indicate issues with management, including poor leadership and lack of staff training, leading to a decline in service standards.

Atmosphere

The restaurant's atmosphere is described as unwelcoming at times, with complaints about temperature and overall ambiance.
  • GB
    Garlic Butter
    5 days ago
    1.0
    11/19/2025 CNBC headline: "Panera lost diners by cutting portions and staff. It’s reversing course to win them back." No.
  • CY
    Christina Yeh
    Oct 31, 2025
    5.0
    Although Panera is a chain, and there are quite a few in the DFW area, this one stands out above the rest and I'll always go out of my way to come to this one. Big shoutout to the team lead, Noel, who is always present with a smile on his face and ensuring everyone is helped. What a gem of a being! You don't see service like this these days, let alone at a chain like Panera. Great place to work with free wifi if that's something you're looking for besides a quick bite to eat. Noel deserves more recognition!
  • HC
    Hc C
    Oct 29, 2025
    1.0
    Extremely inefficient. All employees on phones and wont address customer in line. Won't acknowledge your presence. 20+ minute wait for a sandwich. Rude. Furthermore, zero white employees. Odd? Left without getting my food. Sip club member, bad location, disgrace.
  • RT
    Richard Tuman
    Oct 28, 2025
    5.0
    The sandwich I had was very good and the ciabatta bread it was made with was just crusty enough to be tasty. I wish the side, a bag of chips, has more chips in it than it had. Service was good and accurate, though the line ahead moved slowly.
  • GG
    Gary
    Oct 27, 2025
    2.0
    I recently stopped at the Panera Bread location at 7839 Park Lane for the first time, and it was an extremely disappointing experience that does not reflect the usual brand standard. ​Despite being located in a nice area, the cleanliness inside was shocking. The trash cans were overflowing, and the area for dirty dishes was stacked high with trays and plates. ​Service was minimal and inattentive. The only employee I saw was distracted, watching a video, and directed me to use the self-order kiosk rather than taking my order at the counter. ​When the food arrived, it was lukewarm, and the sandwich was skimpy—it barely had any meat. To top off the unwelcoming atmosphere, the restroom required a special code to unlock. ​I visit Panera every couple of months, but I will never stop at this location again. It needs significant attention to meet the basic expectations of cleanliness, quality, and service.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Dallas accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread Dallas?

Panera Bread Dallas is open Monday to Friday from 6:00 AM to 10:00 PM, and on Saturday and Sunday from 7:00 AM to 10:00 PM.