Panera Bread

3.9
484 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Dallas is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4810 Harry Hines Blvd, Dallas, TX
75235, United States

Hours

Reviews

3.9
484 reviews
5 stars
279
4 stars
66
3 stars
28
2 stars
27
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members, particularly Jerry, who was frequently mentioned for his kindness and attentiveness.

Food Quality

While some customers enjoyed the food, others reported issues with order accuracy and food quality, including hard bread and missing items.

Cleanliness

The restaurant was noted for its cleanliness, contributing positively to the dining experience.

Drive-Thru Experience

Customers expressed frustration with the drive-thru organization, particularly regarding long wait times and order management.

Staff Attitude

There were mixed reviews about staff attitudes, with some customers reporting rudeness from certain employees, while others highlighted friendly and helpful service.
  • SM
    Siri MarineLife
    2 days ago
    5.0
    We were greeted right when we came in. The staff was super friendly and when are food tasted amazing. Only problem was our food seemed a bit cold but we brushed it off and finished our meal. We let them know so they could improve for next time and they were so kind and offered us a new meal and we told them to not worry about it and insisted on giving us something because they were terribly sorry so we got a cranberry orange slice which also tasted great. An amazing place truly and we will be coming again!
  • KM
    Keith Milton
    2 days ago
    5.0
    Justin gave great service and recommended the Chipotle Chicken Avocado sandwich. Great choice.
  • SL
    Shelia Lanier
    Jan 4, 2026
    5.0
    I always like eating in. I was shocked by the kindness of the staff to the homeless that come in to charge their phones, etc. They spoke by way of nodding, payed for their drinks and stayed to themselves. I thought it was so kind and heartfelt for people mostly by no fault of their own find themselves without a place to live temporarily. I enjoyed my food with my grand, a friend and we left saying it was a great place to meet. The food was definitely on point as usual. I love the seasonal squash soup with pumpkin seeds on top...
  • JP
    J P
    Jan 1, 2026
    2.0
    Horrible service. We went there New Year’s Eve because we were traveling and placed two orders to go. I usually have great experiences with Panera, but not this location. How did they manage to mess up BOTH ORDERS?! Missing a $4 something dollar cookie on one order - plus the other cookie In the other order was hard as rock and not even worth chewing. The bread on both the sandwiches also was hard and on top of that the sweet ice tea instead was non sweet. I mean I get they maybe wanted to close early and get out of there, but it wasn’t something you want to experience when traveling on the road. When I called back no one answered Advise : stay away from THIS LOCATION.
  • CB
    Canasia Backrien
    Dec 5, 2025
    5.0
    I don’t typically leave reviews unless I have an extraordinary experience. Having great customer service is rare these days. But the person that I encountered in the drive-through has exceeded all of my expectations concerning customer care and kindness. Jerry is the type of employee that I wish all food service companies would replicate. He understands the way you treat a customer can have such a profound impact that it affects how often the customer chooses to revisit the store. His positivity, patience, knowledge and personal suggestions are exactly what people need in a world where everyone is moving too fast. This man needs to be in upper management. If I had cash on me, I would have left him a huge tip. Thank you Jerry for making my day! I’ll be back at this location because of you. Many blessings!

Frequently Asked Questions About Panera Bread

Does Panera Bread at 4810 Harry Hines Blvd accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread on weekdays?

Panera Bread is open from 6:00 AM to 10:00 PM Monday through Friday.