Business Details
About
Restaurant
Engulfed in a sanctuary of palms, Palma is your hidden oasis - tucked into the vibrant streets of Deep Ellum. No pretenses, no labels - just damn good food, undeniable energy, and a soundtrack that flows as easily as the conversation. Whether it's a golden-hour happy hour, a late-night dinner by the fire, or a brunch that turns into an all-day affair, Palma is the place. Come as you are, stay as long as you want.
Details
- Dine-inAvailable
- Accepts reservationsAvailable
- Requires reservationsNot available
- Credit cardAvailable
Location
Hours
Reviews
4.3
219 reviews
5 stars
158
4 stars
22
3 stars
12
2 stars
5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the food for its flavor and presentation, with standout items like sushi, burgers, and appetizers receiving high marks.
Service Experience
Service quality was inconsistent; while some servers received accolades for their attentiveness and friendliness, others were criticized for being slow or inattentive.
Atmosphere
The restaurant's ambiance was frequently highlighted as vibrant and appealing, making it a popular spot for social gatherings and special occasions.
Customer Service Issues
Several reviews pointed out issues with customer service, including unwelcoming hosts and billing problems, which detracted from the overall experience.
Value for Money
Many customers felt that the pricing was reasonable, especially during happy hour, although some noted that food temperature and quality could vary.
- CRCrystal Rodriguez5 days ago5.0I had an awesome time at brunch at Palma! The food was really good, fresh, and full of flavor. Our server, KB, was awesome — super friendly, attentive, and made sure we had everything we needed without feeling rushed. Ashley, the manager, also stopped by and was so welcoming, which really added to the overall experience. The vibe was relaxed and enjoyable, and everything from the service to the food was on point. Definitely a place I’ll be coming back to.
- TETimothy EwaltJan 3, 20262.0They may have better items on the menu but the sushi rolls I had were the worse I’ve ever had.
- SFSkyra FranklinJan 2, 20265.0I absolutely loved this place. The drinks were amazing, the sushi was incredible, and the overall ambiance was top-tier. Tens across the board. This is officially my new favorite spot whenever I’m home.
- FEFatima EstiloJan 1, 20261.0El lugar se ve acogedor pero lamentablemente fue una mala experiencia, tuve que esperar mas de 30 minutos por la entrada, el olor a cigarro era insoportable y otra mesa en la que no me pude sentar porque estaba sucia, la chica que no atendía, pasaba por mi mesa varias veces y ni miraba en eso tuve que esperar unos 20 minutos más para pedir la cuenta, le comenté que la silla estaba sucia de comida que no me podía sentar y no me ofreció otra, salí muy decepcionada. The place looked cozy, but unfortunately, it was a bad experience. I had to wait more than 30 minutes for my appetizer, the cigarette smoke was unbearable, and there was another table I couldn't sit at because it was dirty. The waitress passed by my table several times without even looking at me, and I had to wait another 20 minutes to ask for the bill. I mentioned that the chair was dirty with food and that I couldn't sit on it, but she didn't offer me another one. I left very disappointed.
- JMJessica MullinsDec 28, 20255.0Maki crunchy LA and crab Rangoon were incredible! Husband had the short ribs and said the egg was like nothing he’d ever had in a good way. Nathan was our server and he was incredible. Offered great suggestions and his personality matched the whole vibe of the place! He was very kind and brought a card with complimentary champagne to celebrate our anniversary. Front desk girls need some help in the customer service area because we weren’t greeted and kinda felt like we were bothering them. Paid $20 to park right next to the place for convenience and I suggest parking close because the area changes once’s it gets dark. I think a place like this would have a lot of success in Frisco or Grandscape! We will be back.
Frequently Asked Questions About Palma
Does Palma accept reservations?
Yes, Palma accepts reservations to help you secure your table in advance.
What are the regular opening hours of Palma?
Palma is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, Friday from 11:00 AM to midnight, and Saturday from 10:00 AM to midnight.
When is brunch served at Palma?
Brunch is available on Saturdays and Sundays from 10:00 AM to 3:00 PM. Palma is closed for brunch Monday through Friday.
Does Palma have happy hour? If so, when?
Yes, Palma offers happy hour Monday through Friday from 11:00 AM to 7:00 PM. Happy hour is closed on weekends.
What kind of cuisine and atmosphere can I expect at Palma?
Palma offers comfort food with undeniable energy in a palm sanctuary setting, perfect for golden-hour happy hour, late-night dinners, or all-day brunch affairs.
Is Palma wheelchair accessible?
Yes, Palma has wheelchair accessible entrance and seating to accommodate guests with mobility needs.
Does Palma have on-site parking?
Palma offers paid street parking and paid parking lots nearby for convenience.
What nearby dining options are around Palma in Deep Ellum?
Nearby dining options include Deep Sushi for Japanese cuisine, Scarlet Lounge & Kitchen for a bar and lounge experience, and DWP Grill M D for barbecue.
Are there local entertainment venues near Palma?
Yes, entertainment venues nearby include Mouth comedy club and Trakass Bar & Lounge, which combines a dance club and restaurant.
What other nearby amenities can visitors of Palma enjoy in Deep Ellum?
Visitors can explore local shops such as John Fluevog Shoes Dallas for fashion accessories, Petal Pushers flower shop, and Merit Coffee for a cozy cafe experience.