Engulfed in a sanctuary of palms, Palma is your hidden oasis - tucked into the vibrant streets of Deep Ellum. No pretenses, no labels - just damn good food, undeniable energy, and a soundtrack that flows as easily as the conversation. Whether it's a golden-hour happy hour, a late-night dinner by the fire, or a brunch that turns into an all-day affair, Palma is the place. Come as you are, stay as long as you want.
Service experiences varied widely, with some customers praising attentive and friendly staff, while others reported poor service and long wait times.
Food Quality
Food received mixed reviews; while many dishes were praised for their flavor and presentation, some customers found certain items disappointing.
Atmosphere
The ambiance was frequently highlighted as a strong point, with many customers enjoying the decor and overall vibe of the restaurant.
Management Issues
Several reviews pointed out issues with management and hostess service, indicating a need for improvement in customer interaction and seating arrangements.
Value for Money
Happy hour deals were well-received, but some customers felt that the pricing did not match the quality of food and service.
VJ
Valicia Jackman
3 days ago
5.0
So this journey begin with a simple curiosity while strolling with my better half. We stopped in just to look. The first person we meet was Jordan. He gave us the full tour which included a hidden speak easy! I was elated! This was our spot official. I then was introduced to Ashlee. She was very accommodating and open to the plans I had for future events there.. I then spoke to Jamie and made a reservation a week later for my boyfriend‘s for my boyfriend‘s birthday brunch! The food, the drinks, the atmosphere, the staff everyone was on point. Mind you this was the first birthday I was celebrating with the love of my life.! thank you guys so much for making this experience a memorable one for both of us. Valerie & Kevin❤️
TO
Tracy Orr
4 days ago
5.0
We decided to go to Palma to celebrate my friend’s 41st birthday. It has been a rough year for her as she went through a very tough divorce, so I wanted her to have the best time possible—and Taylor truly delivered! Taylor was quick, friendly, and never missed a beat in providing everything we needed to make the day special. Her personable service made my friend feel rejuvenated and appreciated on her birthday. There is something about being treated well that makes you feel like a brand-new woman!
Palma has such a cute atmosphere for any girly celebration, and we loved every moment. The food is NOM NOM NOM and the atmosphere was made even sweeter by the team, but somebody should truly give Taylor a huge raise because I’ve been there before, and this was the best service I’ve received at Palma—and in a long time from any restaurant. Thank you, Taylor, for making my sweet friend’s birthday extra special!
CR
Carolyn Robeson
5 days ago
1.0
Just left this place with my friends for a double date. We drove from waxahachie to eat here. We heard the service and food was very good but unfortunately we were greeted at the host stand the girls told us the wait was 5-10 minutes no problem we sat at the fountain by the host stand. A younger black gentleman came up to us with menus asking if we were good to sit there when we said no we were waiting on a table he said okay for where? Then he goes back to the host stand and tells us the wait will be 30 minutes because he spoke to his manager and they are very very busy and under staffed but there were quiet a few empty tables. We immediately left and came to vidorra. We are all servers and bartenders and to treat people this way shouldn’t be acceptable. First and last time to come to this establishment. Do better as human beings. So glad we went to vidorra! Everyone was so kind and WELCOMING no wait. Much better establishments to eat at then somewhere that judges you as soon as you walk in the door. Don’t expect a response if you have a bad experience.
VH
Virgina Harris
Feb 19, 2026
5.0
From start to finish, this was probably the best restaurant experience I’ve ever had. The whole staff was incredible honestly. Morgan was our server, and she was so kind. It was my friends birthday and each employee came to wish her well, even wrote her a card. It felt like a lil family hahah! But thanks so much for the experience, food was bomb and so were the drinks. We will DEFINITELY be back! ♥️♥️
I want to add, before we went I was checking out the reviews like are ppl getting paid for these? Haha but NO we’re not! This place is just actually that amazing!
AN
Angie Nguyen
Feb 13, 2026
5.0
Palma was such a great experience from start to finish. The food was genuinely good — flavorful, well-presented, and clearly made with care. Every dish felt thoughtfully put together, and you can tell they pay attention to quality.
The vibe was definitely there. The atmosphere strikes that perfect balance between lively and relaxed, making it a great spot whether you’re out with friends or on a date. The music added so much to the overall experience — upbeat but not overwhelming, setting the tone without taking over the conversation.
On top of that, our server, David, was just as impressive. The staff was attentive, friendly, and made us feel welcome the entire time.
Yes, Palma accepts reservations to help you secure your table in advance.
What are the regular opening hours of Palma?
Palma is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, Friday from 11:00 AM to midnight, and Saturday from 10:00 AM to midnight.
When is brunch served at Palma?
Brunch is available on Saturdays and Sundays from 10:00 AM to 3:00 PM. Palma is closed for brunch Monday through Friday.
Does Palma have happy hour? If so, when?
Yes, Palma offers happy hour Monday through Friday from 11:00 AM to 7:00 PM. Happy hour is closed on weekends.
What kind of cuisine and atmosphere can I expect at Palma?
Palma offers comfort food with undeniable energy in a palm sanctuary setting, perfect for golden-hour happy hour, late-night dinners, or all-day brunch affairs.
Is Palma wheelchair accessible?
Yes, Palma has wheelchair accessible entrance and seating to accommodate guests with mobility needs.
Does Palma have on-site parking?
Palma offers paid street parking and paid parking lots nearby for convenience.
What nearby dining options are around Palma in Deep Ellum?
Nearby dining options include Deep Sushi for Japanese cuisine, Scarlet Lounge & Kitchen for a bar and lounge experience, and DWP Grill M D for barbecue.
Are there local entertainment venues near Palma?
Yes, entertainment venues nearby include Mouth comedy club and Trakass Bar & Lounge, which combines a dance club and restaurant.
What other nearby amenities can visitors of Palma enjoy in Deep Ellum?
Visitors can explore local shops such as John Fluevog Shoes Dallas for fashion accessories, Petal Pushers flower shop, and Merit Coffee for a cozy cafe experience.
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