Engulfed in a sanctuary of palms, Palma is your hidden oasis - tucked into the vibrant streets of Deep Ellum. No pretenses, no labels - just damn good food, undeniable energy, and a soundtrack that flows as easily as the conversation. Whether it's a golden-hour happy hour, a late-night dinner by the fire, or a brunch that turns into an all-day affair, Palma is the place. Come as you are, stay as long as you want.
Customers generally praised the food, highlighting dishes like sushi, burgers, and appetizers as delicious and well-prepared.
Service Issues
There were numerous complaints about inconsistent service, with some customers experiencing attentive staff while others faced long waits and inattentiveness.
Atmosphere
The restaurant's ambiance received positive feedback, with many noting its aesthetic appeal and suitability for social gatherings.
Billing Concerns
A significant issue was raised regarding billing practices, with one customer reporting a confusing and dishonest billing experience.
Mixed Experiences
Overall experiences varied widely, with some customers expressing a desire to return while others vowed not to return due to service and food inconsistencies.
LG
Libby G
3 days ago
2.0
Inflated wait times for walk-ins. Arrived at 7:09 and was quoted a 45-60 min wait. Hostess happily said goodbye as I walked away. Went online and found PLENTY of availability for 7:15, 7:30, etc. Since I was meeting people there, I booked a reservation. Restaurant never looked like it made it to even 50% capacity during our entire dining experience. Unsure why they didn't want our business. Waiter was great. Food and drinks were good. Mostly empty restaurant for a Friday night. Unwelcoming environment
BG
Brittley George
Nov 17, 2025
5.0
The atmosphere is so nice here. I love coming here to get some work done. The supervisor Jamie is always so sweet and his staff is great . Christina’s customer service is top tier . Food 10/10 my favorite item is the Palma Smash Burger w/ fries. The happy hour sushi is good too.
AB
A. Brinae
Nov 17, 2025
4.0
Came on a Monday during Happy Hour and loved the atmosphere. Ordered the margaritas and a few sushi rolls off the Happy Hour menu and was feeling itttt. They have indoor and outdoor seating with fans and the hosts and hostess were super friendly! It’s kinda work friendly honestly but definitely coming back with my baby 🫶🏾
TM
Triple M Show MsMary
Nov 16, 2025
5.0
Superior atmosphereThe food was phenomenal and the service was pleasant. Had the Chileaquiles. Spicy but very tasty!!
SS
Sam
Nov 11, 2025
4.0
Pleasantly surprised! I'm not a deep ellum girly at all but Palma was delightful. The food was delicious 😋 and the service was good. There's also a DJ for those of you who enjoy jams with your brunch. They also have a speakeasy.
Yes, Palma accepts reservations to help you secure your table in advance.
What are the regular opening hours of Palma?
Palma is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, Friday from 11:00 AM to midnight, and Saturday from 10:00 AM to midnight.
When is brunch served at Palma?
Brunch is available on Saturdays and Sundays from 10:00 AM to 3:00 PM. Palma is closed for brunch Monday through Friday.
Does Palma have happy hour? If so, when?
Yes, Palma offers happy hour Monday through Friday from 11:00 AM to 7:00 PM. Happy hour is closed on weekends.
What kind of cuisine and atmosphere can I expect at Palma?
Palma offers comfort food with undeniable energy in a palm sanctuary setting, perfect for golden-hour happy hour, late-night dinners, or all-day brunch affairs.
Is Palma wheelchair accessible?
Yes, Palma has wheelchair accessible entrance and seating to accommodate guests with mobility needs.
Does Palma have on-site parking?
Palma offers paid street parking and paid parking lots nearby for convenience.
What nearby dining options are around Palma in Deep Ellum?
Nearby dining options include Deep Sushi for Japanese cuisine, Scarlet Lounge & Kitchen for a bar and lounge experience, and DWP Grill M D for barbecue.
Are there local entertainment venues near Palma?
Yes, entertainment venues nearby include Mouth comedy club and Trakass Bar & Lounge, which combines a dance club and restaurant.
What other nearby amenities can visitors of Palma enjoy in Deep Ellum?
Visitors can explore local shops such as John Fluevog Shoes Dallas for fashion accessories, Petal Pushers flower shop, and Merit Coffee for a cozy cafe experience.