While many customers praised the brisket and other BBQ items as delicious, some found the food to be average or lacking in flavor.
Service
The staff received numerous compliments for being friendly and attentive, although there were a few reports of poor service experiences.
Atmosphere
The ambiance was generally described as casual and welcoming, but some customers noted issues with cleanliness and temperature.
Value
Customers appreciated the reasonable prices for BBQ in downtown Dallas, though some felt the quality did not match the cost.
MF
Marko Fornest
2 days ago
1.0
Whew!! Im traveling thru from Birmingham and wanted to try some great Dallas brisket. Went downtown to this place and it was a disaster. The food was horrible!! Cold, cold, cold. I wanted to call the health department it was that bad. They cook was laughing and having a good time even after I told him the food was cold and tasteless. SMH. Will NEVER go there again and wouldnt recommend this place to anyone. Crazy thing is we were warned by some patrons at the door as we came in. Will definitely listen next time. Stay clear!!🤢
SJ
Saniya J
2 days ago
1.0
Food was cold and not good. Portions were small, they ran out of ribs, and the service was poor. We were also charged for the wrong items. Definitely not worth it.
JD
John D'Costa
Dec 31, 2025
3.0
Everything was good except the food! I don't mean it was bad, it was just..OK! The brisket didn't look or taste like proper Texan brisket, and chips were just meh, and we didn't like the sandwich buns. Won't be visiting again, lots of better options in the city.
HC
Heriberto Castillo
Dec 29, 2025
5.0
We always come to the westend to eat at Moaks BBQ at downtown Dallas, parking out front and great old fashion spot with pool table and Dart boards best BBQ and bannana pudding. Manager who runs this spot must know what he's doing, food and staff alway done good by us.
5 stars from us the Gino De latino Assoc!!!
CD
Candace D.
Dec 27, 2025
3.0
Sorry, did not stay to eat. The host or as he said, cashier and sales person. When I asked him about the back story, he said he did not know anything about the family, where the bbq originated, etc. he said all he does is register and sales. Not a great first impression, but I would rethink who I have attending to my business when you are away. Honestly, I think he spends most of his free days and money on tattoos which is fine. But remember, you are supposed to be working. Definitely a miss for us.
Frequently Asked Questions About Moak's Family Texas BBQ
What are the opening hours of Moak's Family Texas BBQ?
Moak's Family Texas BBQ is open every day from 11:00 AM to 9:00 PM.
Does Moak's Family Texas BBQ offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Moak's Family Texas BBQ located?
It is located at 302 N Market St, Dallas, TX 75202, USA.
How can I view the menu of Moak's Family Texas BBQ?
You can view their menu at https://moakstexasbbq.com/menu.
What types of cuisine does Moak's Family Texas BBQ serve?
They serve Barbecue, American, Southern US cuisine, sandwiches, and desserts.
What is the price range at Moak's Family Texas BBQ?
The price range is moderate, indicated as 'TWO'.
Which nearby restaurants can I visit before or after dining at Moak's Family Texas BBQ?
Nearby options include Landry's seafood restaurant, Y O Ranch Steakhouse, Dante's Italian Eatery, Family Thais Asian Bistro, Tony Roma's barbecue restaurant, Corner Bakery cafe, and Dream Cream ice cream shop.
Are there any nearby transit or landmarks to help me find Moak's Family Texas BBQ?
Yes, the Dallas West End landmark and historical building area is nearby, which can help you locate Moak's Family Texas BBQ.
What professional services are close to Moak's Family Texas BBQ?
Nearby professional services include 2ndLAW Media (marketing agency and web designer), Fortunate Studios (broadcasting and media production), Werner Enterprises (freight and cargo service), and Hohe Design Group (interior design and architecture).
How can a customer combine a visit to Moak's Family Texas BBQ with local entertainment or leisure spots?
Customers can enjoy local arts and entertainment at the Dallas West End or visit a nearby gym like Lux Ortiz for fitness before or after dining.