Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
While many customers praised the friendly and helpful staff, there were also reports of rude behavior from some employees, particularly in handling orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.
Cleanliness
The restaurant was frequently noted for its cleanliness, with many customers appreciating the tidy environment.
Service Speed
Customers experienced inconsistent service speed, with some reporting quick service while others faced long wait times for their orders.
Mobile App Issues
Several customers expressed frustration with the mobile app, particularly regarding order preparation and communication about item availability.
DT
Deon Tucker
Dec 26, 2025
5.0
Great Staff ,always Greet with a smile
LF
Luna Fox
Dec 4, 2025
1.0
Ordered through the screens in lobby. Came out fast. Taste great. Husband went to use bathroom and was yelled at by employee to hurry up, literally came in yelling “Hurry up, Hurry Up, Hurry up”. I’m sorry, when did McDonald’s have certain amount of time to be in there? Is this school? Where you get only a certain time to use it and get out? Unbelievable. It’s a public bathroom.
DK
Deveon Kennedy
Nov 30, 2025
1.0
I wish more English speaking employees could work there since we are in America
DW
dana waters
Nov 15, 2025
1.0
Why would I use mobile app
And food not prepared until I arrive! Makes no sense