McDonald's

3.7
457 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
7401 Samuell Blvd (Walmart), Dallas, TX
75228, United States

Hours

Reviews

3.7
457 reviews
5 stars
201
4 stars
81
3 stars
72
2 stars
30
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and dismissive attitudes towards customers.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning cold meals, incorrect orders, and overall poor taste.

Cleanliness

Multiple reviews noted unsanitary conditions, including dirty tables and flies, contributing to a negative dining experience.

Efficiency

Customers frequently complained about slow service and long wait times, especially during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and good quality meals.
  • F
    #1 V8 Supercar Fan
    Dec 21, 2025
    3.0
    Food was tasty and warm, employees..... Well they work for McDonald's so you can't expect much. There are homeless people posted around the outside and hiding inside, so always be aware of your surroundings and don't leave food and drinks lying around.
  • SA
    Sarah Ann
    Dec 14, 2025
    1.0
    I came in with my one year-old attached to my hip. I had one drink and a apple juice in my hand that I ordered and I ordered a happy meal and a quarter pounder meal and when the Manager brought the meals out my hands were full with my child and my cup of juice. I politely asked her if there were bigger bags where she can place the happy meal and the quarter pounder meal in a one bag, she said no, but one of the customers pointed out there was bigger bags behind the counter and she was lying so I asked her again, I was like can I get the bigger bag so you could place both of the items in there Because my hands were obviously full, she rolled her eyes and only placed the happy meal in the bigger bag and pushed it towards me . When I asked her can she put the other bag inside with the happy meal so that I don’t drop anything & i have my child runoff Inside of the busy Walmart, She acted like she didn’t understand what I was saying however, ANOTHER customer intervened and said to me, I will place the items in the bag and that’s when she finally understood what I was saying, even though she understood the whole time and finally placed the items into one bag. The fact that two Customers had to intervene to do the MANAGERS job was disgusting. My child is one years old. It’s Christmas season. He could’ve easily ran off and got taken or ran outside since the doors are automatic and get run over by a car since the McDonald’s was directly by the exit. Her job needs to be discussed and she needs to do better on her customer service. I was in full-blown tears when I got to my car by how disgusting I was treated. I think God, both of those women were in There to witness how rude she was.
  • PH
    Perla Hernandez
    Dec 13, 2025
    1.0
    Fui 12/13/2025 9:20pm de la noche además de no escuchar bien no me daban la orden que habia pedido y le dije al señor y me dio la hamburguesa me la hizo tirada y me dijo que lo dejara en paz y no lo molestara fue un pésimo servicio
  • DT
    Demetrius Tippins
    Dec 13, 2025
    5.0
    Excellent
  • IS
    Ingrid Salazar
    Nov 20, 2025
    2.0
    When you go to this McDonald's make sure you don't use the app, I try to scan my QR Code and it says we got it and then when the guy the cashier tells me, oh, can you pull it up again because it didn't go through and when I try it says, oh we had to wait 15 minute who in this world has 15 minutes to wait when it said the first time we got it, I did this one time, and they're apologetic that it has glitches. I'm sorry, 15 minutes is 15 minutes that we don't got time to waste

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 7401 Samuell Blvd in Dallas, TX?

McDonald's at 7401 Samuell Blvd in Dallas, TX is open from 6:00 AM to 11:00 PM every day of the week.

During what hours is the drive-through service available at this McDonald's location?

The drive-through at this McDonald's is open daily from 6:00 AM to 11:00 PM.