McDonald's

3.6
1735 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
705 W Jefferson, Dallas, TX
75208, United States

Hours

Reviews

3.6
1,735 reviews
5 stars
748
4 stars
345
3 stars
225
2 stars
100
1 star
317

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff attitudes and unprofessional behavior.

Cleanliness and Environment

Several customers noted unsanitary conditions and unpleasant odors in the restaurant, contributing to a negative dining experience.

Service Speed

While some customers experienced quick service, many others complained about long wait times and slow service, particularly during busy hours.
  • TR
    T RH
    1 day ago
    1.0
    Whoever the young male is that just gave me my food right now should be fired asap. It’s not often you get stared down rudely by customer service. You can tell what the vibe was. And when I ask if there’s bbq sauce in there and you just look at me and don’t say anything. And it wasn’t in there. Ridiculous
  • AA
    Alfonso Arvizu
    Dec 25, 2025
    1.0
    Hoerible, I placed an order online and even though I gave clear instructions, my order did not arrive in full, without ketchup, and when you call after waiting hours, they tell you to return the money to you only for what was missing in 5 days. I will never ask again
  • RG
    Randy Greyvin
    Dec 23, 2025
    1.0
    I don't recommend, you can take a bad time, the service have bad attitude, the meal is without napkins and straws they don't gave refills of drinks, the place is full of homeless and smell very bad too so please don't go bad service and not safe place for you kids is dangerous
  • LL
    Laura
    Dec 17, 2025
    1.0
    I have had prior issues at this McDonald’s with employees goofing off while taking my order in the drive-through and getting my order wrong and today I was informed I couldn’t get my exact order that I order every single time from this McDonald’s as well as every other McDonald’ because starting today I cannot exchange my drink that comes with my meal for a McFlurry and pay the difference. I suspect they just didn’t want to make it. I’m surprised I didn’t get a - “the ice cream machine is broken.” - 12/17/25 approximately 2:30 pm
  • EB
    Ender Bates
    Dec 13, 2025
    4.0
    This location demonstrates remarkable consistency in service quality. Whether I visit for breakfast, lunch, dinner, or late at night, I receive the same high standard of service each time. My order is invariably accurate, my meals arrive hot and fresh, and the staff members are consistently courteous, attentive, and professional. This is my preferred McDonald's branch because I can always expect reliable service and a positive dining experience.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 10:00 PM.

Does this McDonald's have drive-thru service and what are its hours?

Yes, it has a drive-thru open daily from 5:00 AM until 4:00 AM the next day.