McDonald's

3.5
1297 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5934 Abrams Rd, Dallas, TX
75231, United States

Hours

Reviews

3.5
1,297 reviews
5 stars
520
4 stars
238
3 stars
175
2 stars
83
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Mixed reviews on cleanliness; some praised the location for being clean, while others noted dirty tables and unsanitary conditions.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold or improperly prepared items.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.

Efficiency

While some customers experienced quick service, many others reported slow service and disorganization, especially during peak hours.
  • VV
    Villatoro
    4 days ago
    5.0
    Hice un pedido para pickup y fué rápido. El café sabía muy bien
  • MO
    Marisol Ojeda
    Nov 14, 2025
    1.0
    Dont go to this location late at night , had me sitting there with no answer. But advertise as 24/7 , I drive around as everyone does and I see two females standing in the kitchen talking with no headsets on. Like? Bad customer service had I been told they couldn’t serve food or something I would’ve been on my merry way. Working 14 hr shifts and I just wanted some dinner. Will not be picking this location for dinner.
  • NP
    Nikita Paschall
    Nov 13, 2025
    5.0
    I love McDonald's food I've been loving McDonald's food since I was a kid but make sure it's hot and fresh
  • GR
    Gabriela Reyes
    Nov 10, 2025
    1.0
    Buenas noches quizá no le presten atención ami comentario el día de hoy 11/9/2025 a las 4:00 PM salí de mi trabajo con mi amiga y pasamos por unas hamburguesas fuimos al mostrador la cajera no me atendió porq dijo q no habla español estoy de acuerdo q estamos en estados unidos pero por lo menos hacer el intento de atendernos hubiera hecho, pero no lo que hizo fue darnos la espalda y se fue , luego me acerque a la señora que usa algo en los oídos está vestida de negro muy enojada me dijo que pidiera por una pantalla y tampoco me quizo atender , no creo q sea la mejor manera de atender a los clientes debería de ser más amables y empáticas con las personas y si no estás dispuestas atender al cliente deberían de renunciar a su empleo yo trabajo en atención al cliente y no llevo ni mis problemas ni mi mal humor a mi trabajo simplemente siento que no merecemos que nos traten de esa manera y aún más mal se ve cuando otro latino nos trata asii y Macdonald deverian de capacitar a su personal para la atención al cliente.
  • RM
    Ruby Morgan
    Nov 9, 2025
    1.0
    This McDonald’s DO NOT GO TO ! The workers literally sat in the lobby the whole time and act like they were taking orders

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's is open 24 hours a day, Monday through Sunday.

Does this McDonald's offer delivery and what are the delivery options?

Yes, it offers delivery with options like curbside pickup, delivery, same day delivery, and no-contact delivery.