McDonald's

3.5
1303 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5934 Abrams Rd, Dallas, TX
75231, United States

Hours

Reviews

3.5
1,303 reviews
5 stars
520
4 stars
239
3 stars
175
2 stars
83
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables and floors frequently mentioned.

Food Quality

Customers expressed dissatisfaction with food quality, including cold or improperly prepared items.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including lack of attention and dismissive attitudes towards customers.

Mixed Experiences

While some customers praised quick service and friendly staff, these positive experiences were overshadowed by the overall negative feedback.
  • LH
    L i N a Hrdz
    2 days ago
    4.0
    He ido por las noches en tre 8 y 9 pm t todo muy bien
  • YG
    Yahaira Gamez
    Jan 4, 2026
    1.0
    Waited at drive thru for about 5 min no one came up. Then pulled up to the window and seen an employee leaving but no one came to the window either.
  • LN
    Luis Nieto
    Dec 29, 2025
    1.0
    Hoy fui a comprar.. con una de mis hijas. Y tenían la máquinas de refresco apagadas.. y pedimos una cajita feliz para llevar para mí otra hija. Y al llegar a casa no tenía el juguete...
  • ER
    Evan Rae
    Dec 19, 2025
    1.0
    If you’re going to have both lanes open you should atleast be adept enough to take an order in it. Sat there for 15 minutes before I went into the other lane snd got my order taken. Also slower than a grandma on a Christmas morning to get you through the line past 11:00 — it seems like they’re incapable of staffing more than 1 employee.
  • QS
    Quesha Spicer
    Dec 10, 2025
    1.0
    Had a mobile order during my lunch break 11:15am said the code they said they didn't have my order all to find out 10 min later they do have my order i was upset and asked the manager is there something she could do because i was on my lunch break and i had already used my points i wouldn't have time to go to another location if i ordered at the wrong location both employee and manager said they could do nothing and walked off mad was not the word livid was because i was on lunch I just started back eating mcdonalds and this almost made me wanna not go back

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's is open 24 hours a day, Monday through Sunday.

Does this McDonald's offer delivery and what are the delivery options?

Yes, it offers delivery with options like curbside pickup, delivery, same day delivery, and no-contact delivery.