Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,723 reviews
5 stars
659
4 stars
329
3 stars
261
2 stars
121
1 star
353
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing fresh and tasty meals while others received cold, undercooked, or incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order inaccuracies.
Cleanliness
Several customers noted unsanitary conditions in the restrooms and dining area, with complaints about dirty tables and unclean facilities.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and lack of attention to special requests.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and unresponsive, with long wait times and poor communication from staff.
- LHLukas HNov 18, 20251.0Not only was I charged extra for a large water in my meal but they had “no carbonated beverages” and when I said ok I’ll do lemonade they didn’t have that either. If this wasn’t enough they got my order wrong. Don’t waste your time.
- FEFrank Fraga (Einzelhaft)Nov 6, 20251.0Rolled in about 3:29 AM, stood at the intercom for about 5 mins until someone came up to the mic and informed me they were closed. For context, I've been coming here for the past 6 months, at the same time, and never had this problem.
- CCClaudiaNov 2, 20251.0This place claims to be 24 hours, but when I show up in the early morning hours, between 2-4 on the weekends when I’m getting off work, I am told door dash or uber only, they have lost my business to Whataburger several times. Don’t advertise being 24 hours if you have hours that are exclusive to delivery apps.
- KBKaren BrownNov 1, 20251.0NEVER WILL I EVER RETURN TO THIS LOCATION THE CUSTOMER SERVICE ITS TERRIBLE I ODER AT THE DRIVE THRU WINDOW 10/31 AND I DO THRU WITH MY ORDER AND I GET TONTHE WINDOW TO PAY AND THEY TELL THEY DONT GOT MY ORDER REMOND YOU I SAT IN THE DRIVER FOR 10 MINS I WILL NEVER RETURN TO THE GREENVILLE AVE LOCATION BAD CUSTOMER SERVICE
- ZTZack TOct 23, 20255.0I live relatively close to this McDonald’s and have been here quite a few times. My rating is based off this being a McD’s, and not a high end service sit down restaurant or anything it’s not designed to be. The staff here has always been friendly when I’ve come, food has been hot and well made (for a McD), and I’ve generally gotten what I expected. A couple of times my order has been wrong (as with many fast food restaurants), but they’ve kindly fixed it when asked and shown the receipt. The drive thru line can get long during busy hours, but not insanely long, and inside almost never gets crazy. Plenty of surface parking is available onsite if you prefer to go in, or if you get an incorrect order through the drive thru. I would say ask for condiments, napkins, etc, as I’ve seen this be an issue with more fast food places lately. Generally I’ve found this to be a completely reasonable McD’s relative to any other after multiple experiences with them. I’d recommend them as much as any McD’s, and more than many others I’ve been to that have offered a less desirable experience.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5960 Greenville Ave, Dallas?
McDonald's at 5960 Greenville Ave in Dallas is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through that operates 24/7 every day.
Can I order delivery or curbside pickup from this McDonald's?
Yes, you can order delivery, curbside pickup, same day delivery, and no-contact delivery at this location.
How can I order from McDonald's online?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment methods does this McDonald's location accept?
This McDonald's accepts payment by American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby restaurants where I can dine after visiting McDonald's?
Yes, nearby you can find Tikka Shack Indian Grub, Jamba Greenville for smoothies, Naan Pizza Co., Pie Five Pizza, F and F Japanese Grill, Snappy Salads, Gatti's Pizza, and The Oasis Cafe Dallas.
What nearby services are available if I need cell phone repair near McDonald's?
Close to McDonald's, you have options like Cell Phone Repair, CPR Cell Phone Repair Dallas - University Park, Metro by T-Mobile, and Verizon Wireless Retailer for mobile and electronics repair.
Are there any fitness or wellness centers near McDonald's on Greenville Ave?
Yes, Pure Barre, a yoga studio and gym, is located nearby for your fitness and wellness needs.
What amenities and services does this McDonald's location offer to customers?
This McDonald's offers amenities like WiFi, mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.
Does McDonald's provide any rewards or loyalty programs?
Yes, they offer the MyMcDonald's Rewards program where you can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.