McDonald's

3.8
862 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5722 W Lovers Ln, Dallas, TX
75209, United States

Hours

Reviews

3.8
862 reviews
5 stars
392
4 stars
175
3 stars
129
2 stars
49
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; some report friendly and efficient service, while others mention rudeness and mistakes with orders.

Food Freshness

There are frequent complaints about food not being fresh, with reports of cold or improperly prepared items.

Cleanliness

While some customers praise the cleanliness of the restaurant, others report unsanitary conditions, particularly in restrooms.

Operational Issues

Customers express frustration over incorrect hours of operation and issues with the mobile app, leading to inconvenience.

Overall Experience

The location has a mix of positive and negative reviews, with some customers loving the service and food, while others have had disappointing experiences.
  • JH
    juan Hdz
    4 days ago
    5.0
    Exelente servicio
  • LM
    Liberty Middlesworth
    Nov 16, 2025
    1.0
    Mcdonalds was only place that I could get food quick so had no choice . Generally speaking everything about them is bad for your health. No shade to the people working that day ,they were fine.
  • RT
    robin thomas
    Oct 28, 2025
    1.0
    Tired of this LAB MEAT 🍖 $3 for a mcchicken is un real .
  • SS
    Sunny Scrima
    Oct 22, 2025
    5.0
    This McDonald’s is hands down the best fast food establishment I’ve ever experienced. The staff is efficient, friendly, and consistently go above and beyond. The food is always fresh, the restaurant is spotless, and the service is unbelievably fast — even during the busiest times. It’s clear the management here runs a tight ship. Whoever is in charge deserves a raise tenfold. I’ve never been so impressed by a McDonald’s (or any fast food place, for that matter) in my life. They set the gold standard for what every McDonald’s should strive to be. We've even started coming here and dining inside, its really that great! If I could give more than five stars, I would.
  • MM
    Matthew Moreno
    Oct 17, 2025
    1.0
    Came in to pick up my mobile order. They refused to give me my food because I canceled my order. Yet on my app it showed the provide code at drive through screen. And if anyone knows the app, you can't cancel the order unless you call. Didn't offer to give me my money back or to refund the points I used on this order. Just trying to show me a picture saying its canceled on there end. Well tell that to my bank account and the app that shows not long after I left that the cashed out my order because I got a notification asking for feedback on my recent order. Just a bunch of lazy workers who dont wanna do there jobs because it's close to closing time.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 5722 W Lovers Ln in Dallas?

The dine-in hours are from 6:00 AM to 11:00 PM every day of the week.

When is the drive-thru at this McDonald's location open?

The drive-thru is open daily from 4:30 AM to midnight (12:00 AM).