Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,065 reviews
5 stars
400
4 stars
204
3 stars
176
2 stars
71
1 star
214
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Food Quality
The quality of food was inconsistent, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness issues.
Communication Issues
Customers experienced difficulties with staff communication, including language barriers and unhelpful responses.
Drive-Thru Experience
The drive-thru service was often criticized for long wait times and inefficiency, especially during busy hours.
- JKJonathon Keilman5 days ago5.0I love the bacon quarter pounder very amazing staff
- MMMarika McGregorNov 14, 20252.0The fries were old and cold on more than one occassion. How does that happen? FF are what McD's is known for. FFS!
- JCJames ConwayOct 30, 20253.0No speaky English here. Hard to communicate with foreigners. Food not great. Fries OK... But if you put enough salt on anything like McDonalds does to its fries, then anything is OK. Over-priced also. Cheaper to go to Chili's across the street and the food is better (it's actually hot). Homeless people wandering around outside and one was sleeping in the bathroom stall (snoring).
- GTGary ThompsonOct 24, 20251.0Asked for a refill and was told no...first time EVER as a loyal McDonald's customer,have I been told after my purchase I couldn't refill my cup. Food was good though.
- ASAlvaro SalcedoOct 15, 20251.0I made an online order and the girl refused to give me the order even though it was in the system because it gave an error.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on Garland Road in Dallas, TX?
McDonald's on Garland Road is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru open 24/7.
What delivery and pickup options does McDonald's provide?
They offer curbside pickup, delivery including same day and no-contact delivery.
How can I order McDonald's food online for delivery?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's.
What is the address and contact number for this McDonald's?
The McDonald's is located at 9403 Garland Road, Dallas, TX 75218. The main phone number is +1 214-484-3961.
Are there any nearby coffee shops or bakeries to visit before or after dining at McDonald's?
Yes, nearby you can find Starbucks, Ascension Coffee - White Rock, Nothing Bundt Cakes, and Savor Patisserie, perfect for coffee or dessert.
What nearby health services are close to McDonald's on Garland Road?
Close by are several dental offices like Pediatric Dental Care at Casa Linda, Dr Dena Robinson, Robinson Dentistry, and Dr Karina K Marr, DDS as well as medical offices like Karen K. King, family practice.
Are there any recreational or community spots near this McDonald's location?
Yes, the YMCA and Dallas Bike Polo at Norbuck Park are nearby and great options for community activities and recreation.