Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,070 reviews
5 stars
403
4 stars
204
3 stars
176
2 stars
72
1 star
215
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, especially during busy hours, with long wait times in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and poor communication from staff.
Food Quality
Customers experienced inconsistent food quality, with complaints about cold, old, or improperly prepared items.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.
Cleanliness
The location was described as dirty and unkempt, affecting customer comfort.
- CNChien NguyenDec 27, 20251.0Not even sure why people still go here. They are drive-thru only and you still have to wait 15 minutes for an incorrect order with 2 cars in the queue. Might as well shut this place down and open an In-N-Out instead.
- CJCynthia JettonDec 15, 20252.0They always slow and the chicken crap was trash it didn't taste good they never do right and take for ever
- JRJulio RamirezDec 4, 20255.0Great service, thank you Lydia for the grinch fries. They are amazing! Fast easy and friendly service all around. Will definitely drive here.
- JKJonathon KeilmanNov 19, 20255.0I love the bacon quarter pounder very amazing staff
- MMMarika McGregorNov 14, 20252.0The fries were old and cold on more than one occassion. How does that happen? FF are what McD's is known for. FFS!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on Garland Road in Dallas, TX?
McDonald's on Garland Road is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru open 24/7.
What delivery and pickup options does McDonald's provide?
They offer curbside pickup, delivery including same day and no-contact delivery.
How can I order McDonald's food online for delivery?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's.
What is the address and contact number for this McDonald's?
The McDonald's is located at 9403 Garland Road, Dallas, TX 75218. The main phone number is +1 214-484-3961.
Are there any nearby coffee shops or bakeries to visit before or after dining at McDonald's?
Yes, nearby you can find Starbucks, Ascension Coffee - White Rock, Nothing Bundt Cakes, and Savor Patisserie, perfect for coffee or dessert.
What nearby health services are close to McDonald's on Garland Road?
Close by are several dental offices like Pediatric Dental Care at Casa Linda, Dr Dena Robinson, Robinson Dentistry, and Dr Karina K Marr, DDS as well as medical offices like Karen K. King, family practice.
Are there any recreational or community spots near this McDonald's location?
Yes, the YMCA and Dallas Bike Polo at Norbuck Park are nearby and great options for community activities and recreation.