McDonald's

3.8
1969 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8435 S Hampton, Dallas, TX
75232, United States

Hours

Reviews

3.8
1,969 reviews
5 stars
860
4 stars
419
3 stars
315
2 stars
119
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed; while some enjoyed hot and fresh items, others complained about cold, soggy fries and incorrect orders.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others pointed out unsanitary conditions.

Customer Experience

Positive experiences were noted with friendly staff, but these were overshadowed by numerous complaints about poor service and long wait times.
  • KK
    K
    6 days ago
    2.0
    I ordered coffee and 2 apple pues thru the drive thru. I received the pies and told to pull forward for the coffee to be brought out to me. I sat 12 min no coffee. I drove back around thru the drive thru to see my coffee sitting getting cokd and itbwas headed to kr with no apology. My coffee was luke warm and tasted like decaf
  • DA
    Don and Tiffany Scott (Online Advertisers)
    Nov 4, 2025
    1.0
    Very inconsistent and nonchalant about it.
  • CE
    Christina E
    Oct 25, 2025
    5.0
    This young man... giving me my change and saying "Have a blessed night" was very important and kind. Thank you 🫶🏾
  • RM
    Ronnie Merritt
    Oct 7, 2025
    5.0
    The fries are always good 👍
  • JP
    Jewel Peters
    Oct 1, 2025
    1.0
    I have had so many issues from this location I could write a book…the only reason we continue to go to this location is because it is literally about 3 minutes from our house and about 2 minutes from my job so it’s quick and easy to get to but…the SERVICE…absolutely trash…the women that work the drive thru are all rude and have the WORST attitude…can’t even tell you how many times they just open the window and shove the bag out of the window and close it without even making eye contact or anything…in addition if your order is missing an item or made wrong and you let them know…they are SOOOO beyond rude about it…btw when ordering from here make sure when checking your order you MUST go as far as to open every single item you ordered to make sure it’s made correctly…I always order no pickles and no mustard…even putting it in the order in the app or telling them at the screen they always still manage to put one or both on whatever I order…and naturally I’m just checking to make sure everything is there that I paid for so I don’t notice until I’m home…and despite it being so close I’m not about to drive back…we ordered from here tonight on Uber eats…didn’t take too long to arrive but the fries…cold…burgers…FLAT (I’ll add photos)…and clearly were sitting for a while because of the way the cheese looks…we ordered two sundaes…I ALWAYS get hot fudge and I SWEAR…the fudge on it tonight was…SOUR…like was clearly expired…it was repulsive…one of the sauce packets we received had a CUT on the top…one good thing TONIGHT ONLY their coke was really good…but…9 times out of 10 the coke is HORRIBLE…which is disappointing because everyone knows McDonald’s coke is the best…this location truly either needs 100% new staff OR needs to be shut down completely…it’s TERRIBLE…

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 8435 S Hampton, Dallas?

The McDonald's at 8435 S Hampton in Dallas is open daily from 4:30 AM to 1:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 4:30 AM to 1:00 AM at the Dallas Hampton McDonald's.