McDonald's

3.7
1871 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8390 N Stemmons, Dallas, TX
75247, United States

Hours

Reviews

3.7
1,871 reviews
5 stars
796
4 stars
364
3 stars
310
2 stars
133
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness.

Management Concerns

Several reviews highlighted issues with management, including poor communication and unprofessional behavior.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.

Accessibility

Customers expressed frustration over the location's limited service hours and refusal to serve walk-up customers.
  • JW
    james wright
    6 days ago
    4.0
    I have mixed review on this McDonald's otherwise it's okay. You never know what the hours of operation are because they're always short-handed.
  • JJ
    Jordan
    Jan 2, 2026
    1.0
    Placed a order 3 times on Uber eats and DoorDash and all 3 canceled at this location don’t work here if you can’t do your easy job not a problem with the delivery partner the delivery drivers said you wouldn’t give them the food
  • TB
    Tracy Brown
    Jan 1, 2026
    5.0
    They are very friendly and very helpful. The Food is good and when you asked them no salt on the fries, They start fresh ones they don't put them back in the oil to get the salt off them . That is wrong and the salt is still on them and very hard you can't eat them. They don't take short cuts. In Grand Prairie on Beltline there is to many shorts cuts. I would continue to go to One.... They're very polite and friendly and I go out and beyond for the people.
  • DK
    Damian Kaizer
    Jan 1, 2026
    1.0
    I came here as an Uber driver. The staff here made me wait 15 minutes because they didn't want to print the ticket when I got there, argued with me the entirety about making sure the order was verified, when it is obviously the order I need and showed them on my phone plainly but they still wanted to argue with me as if that isn't the order for me to take. It was a simple $2 order for a delivery next door. What a waste of skills and labor at this location. They have the audacity to report to Uber that I was unprofessional when they incite anger 🤬
  • KJ
    Khadijat Jimoh
    Dec 14, 2025
    2.0
    Majority of the night workers are very rude. The food is always pretty decent but the service is poor and they don’t mind making you wait without communicating

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 8390 N Stemmons in Dallas?

McDonald's at 8390 N Stemmons in Dallas is open 24 hours a day, 7 days a week.

During what hours can I get delivery from this McDonald's location?

Delivery service is available daily from 7:00 AM to 9:59 PM.