McDonald's

3.5
1634 reviews
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Business Details

5403 Ross Ave, Dallas, TX
75206, United States
(214) 827-6800
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5403 Ross Ave, Dallas, TX
75206, United States

Hours

Reviews

3.5
1,634 reviews
5 stars
672
4 stars
282
3 stars
240
2 stars
110
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported mixed experiences with service speed, with some noting quick service while others experienced long waits.

Food Quality

Feedback on food quality varied, with some praising hot and fresh meals, while others complained about cold or poorly prepared items.

Staff Attitude

Customer service experiences were inconsistent; some praised friendly staff, while others reported rude or unhelpful interactions.

Cleanliness

The restaurant's cleanliness received positive remarks, although some reviews mentioned unsanitary conditions.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items.
  • SS
    Starlight Seven
    2 days ago
    1.0
    I’m tired one thing going wrong when I order from here. Ordered a whole bacon quarter pounder meal. Literally no bacon and no where did I say no bacon. I can’t even get through to talk to someone either so a review it is. I wish they would stop messing up or forgetting something
  • EP
    Esteban Peyrat
    Nov 17, 2025
    5.0
    Drive thru was fast
  • TH
    Tara Heltne
    Nov 17, 2025
    3.0
    They have a play place and it's mostly a clean and friendly place. But a lot of homeless people hang around here who seem to be on drugs some of the time..
  • SS
    Susan Stich
    Nov 12, 2025
    5.0
    Sausage egg mcmuffin... say no more
  • SM
    Stella Martinez
    Nov 12, 2025
    1.0
    Did not get my food. Sent my daughter to get my order for me because I am disabled and am not able to walk. We live right down the street so she can go walking. She does not drive either. She had her own order that she picked up too. They were both inside pick up orders. I also had a reward redeemed in my order. She was able to get hers but not mine. She gave them a copy of the order and the order code. They told her that she or i needed to pick it up in the drive thru window. I was not able to go because I had back surgery and I am disabled at this time. I can not drive right now. My daughter had to put in a complete new order for me so I could eat. She called to the complain or company line and they said they were going to refund me and never did. This has never happened before!! I was really excited for my reward. I don’t understand this situation?? We explained everything to the customer service department over the phone that night. She even put in a review on Yelp and no response??
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5403 Ross Ave, Dallas?

McDonald's at 5403 Ross Ave, Dallas is open 24 hours, 7 days a week.

Is the McDonald's location at 5403 Ross Ave open for drive-through service all day?

Yes, the drive-through at this McDonald's is open 24 hours every day.