Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,199 reviews
5 stars
859
4 stars
443
3 stars
361
2 stars
151
1 star
385
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incomplete orders, indicating a consistent problem with service quality.
Food Quality
Several reviews mentioned cold or incorrect food orders, with complaints about missing items and poor food preparation.
Management Problems
Customers expressed concerns about poor management practices, including inadequate staffing and failure to address service complaints.
Positive Experiences
Despite the negative feedback, some customers praised the cleanliness, play area for kids, and specific staff members for their friendly service.
- AWAdrianna WilliamsonDec 28, 20251.0My brother-in-law placed an order through DoorDash and the original driver did not pick it up. After sorting it out with DoorDash customer service, we placed a NEW order. Tell me why on Earth did y'all send the hour old order and not fresh food? How disappointing and annoying after already having an issue in the first place! Who wants hour old COLD soggy fries?? Do better. Also your phone is disconnected otherwise I would have demanded to speak to whoever is in charge of the shift tonight.
- DDDehvon DaviesDec 18, 20254.0Kids love the play area. I typically have to go back to the counter several times because they forget so many things for my order. It can get crowded.
- CCChase CassilloDec 17, 20255.0Great bathrooms. 5/5. Would visit again.
- GGGreen Onion GaryDec 13, 20255.0If you’re the type of human who looks at McDs Google reviews…
- DADaisy AlvarezDec 5, 20251.0They just forget a lot on missing food from our orders. Need to make sure y'all get everything from peoples order.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5337 E Grand Ave in Dallas?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, McDonald's at this location offers drive-thru service available 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, same-day delivery, and no-contact delivery.
Can I order from McDonald's online or use a mobile app for orders?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android stores.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby fast food restaurants other than McDonald's?
Yes, Jack in the Box and Subway are nearby fast food options for customers looking for variety after visiting McDonald's.
What nearby places can I visit for a beauty or grooming service?
Wendy's Salon & Nails and Santamaria Hair Salon are close by if you want to get beauty or hair services before or after your meal.
Are there any nearby dessert or snack places to check out around McDonald's?
Yes, La Princesa offers ice cream, smoothies, and a beer bar nearby if you're craving something sweet or refreshing.
What social media channels can I follow McDonald's on for updates and offers?
You can follow McDonald's on Facebook, Instagram (@mcdonalds), Twitter (@McDonalds), and TikTok.