Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Cleanliness
While some praised the cleanliness of the restaurant, others noted unsanitary conditions and dirty restrooms.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh items while others complained about dry or poorly prepared food.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times, especially during busy hours.
BS
Brian Stephens
Jan 4, 2026
2.0
While I was ordering my meal on the kiosk, I overheard a young male employee giving a customer a hard time something about the customer going a way where allegedly there's a sign says no exit. I don't know for sure, but anyways.The customer said he was sorry he didn't see the sign and the young man who worked there just kept going on.And on with smart alec comments, being sarcastic and the customer just eventually left. I ordered dine in and got a tabletop number. Where supposedly your meal is supposed to be brought to you at your table? The same young man dis called up a number. I had told me to come get my order. I know good help. Can be hard to find these days and I shouldn't expect too much out of these newer generations.
CW
Corbin Williams
Dec 29, 2025
1.0
Terrible customer service, I didn't even get a full medium fry, which were thrown in the bag sideways, making them all fall out into the bag. No offer of condiments, cashier was too busy on her phone at the FRONT COUNTER. I would've complained to them directly if didn't have to get back to work....now I see why I've never eaten at this McDonald's ever....and definitely will not be back for any reason.
QY
Queen Yoney
Dec 19, 2025
3.0
This place is normally super packed and workers act like they ain't got to have good customer service, very rude have no customer service
DV
drink vodka
Dec 9, 2025
3.0
There's a lot workers that work at the state fair even when its not running there's still workers there and some times we fel hungry and would go to McDonald's but the dine in time is always a lie saying it opens at 6am and not once has it been open at that time every time I go there at that time the doors are locked just terrible.
BG
Brenda Garza
Dec 6, 2025
1.0
This place deserves a zero. Heck…. A negative 100. I ordered the grinch meal and didn’t even received the grinch box and second, the lady was soooo rude. She got mad when i asked wheres my grinch box. And second i didnt even received the complete meal and the socks were opened too.