McDonald's

3.6
1732 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3520 Storey Ln, Dallas, TX
75220, United States

Hours

Reviews

3.6
1,732 reviews
5 stars
739
4 stars
300
3 stars
231
2 stars
113
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in-store and at the drive-thru.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and poor communication.

Order Accuracy

Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration.

Cleanliness and Facilities

There were complaints about unsanitary conditions and difficulties accessing the restroom.

Food Quality

While some customers enjoyed the food, there were consistent reports of cold or poorly prepared items.
  • MC
    Maria Cruz
    2 days ago
    4.0
    Pues me encantas sus cafés fríos son económicos y saben muy bien los recomiendo también los Apple pie y la avena me fascina algunos desayunos
  • SM
    Sonia Martinez
    Jan 4, 2026
    1.0
    I really hate that this location is 3 minutes away from me because I would love to go to another location but hate that it will be a drive so I just go to this location even though I hate it. The quality of the food is just TERRIBLE every time I go and the service well, it’s not the greatest, it’s ok depending on the person that attends you. They are always out of something, during summer it’s always anything related to ice cream and etc. because the machine is “down”. Others might have a different opinion but to me the main important thing is FOOD QUALITY who wants their fries dry or old?? Or their burgers?? There’s never a day when I go and the food is fresh it’s always old food they are serving. I work at a restaurant once I see there’s something that looks old and dry I throw it away and make new one because the point here is to provide great service and keep the customer happy right? We, the customers, literally pay just to get sucky quality food when will we get fresh quality food? Not to mention for a meal the price is almost $10 or $10. It’s just ridiculous to me. The manager of the place should pay more attention and do better. I’ve been to other McDonald’s and they SERVE fresh food so it’s just this location. When the location on northwest hwy was still open I would rather go there and drive 5 minutes than go to this one that is 3min away but the other one burned down so I’m forced to go to this one because the next one close it’s like 15 minutes away. FOOD QUALITY IS IMPORTANT! Specially since we are paying.
  • CC
    CheifEazy
    Dec 26, 2025
    1.0
    Worst McDonald's to go to they take forever and still mess up the order there's always a big line because the workers are not fast enough they also have doordashers waiting 45 minutes for a order with 1 item on it the food will be done sitting off in the back
  • SL
    Sara Love
    Dec 22, 2025
    1.0
    I am havingbteakfast with a friend and asked to use the bathroom and they say they didn't know where the bathroom key is so no one can use the bathroom I couldn't even wash my hands.
  • JL
    Jhodany Luna
    Dec 12, 2025
    1.0
    Pesimoooooi! No avía nada de clientes era la única y aún así tardo 10 mi en tomar mi orden y al momento de pedirle la comida se portó grosera y pedante apesar de que yo estaba haciendo amable y igual al momento de estarle pidiendo la comida se molestó cuando pedí unos naggers de 5 y ella gritó solo hay de 4 y 6 y se burló de mi pronunciación cuando pedí un happy meal y al momento de recibir mi comida el pan de las my Chicken estaban todo frío y tieso !

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 3520 Storey Ln, Dallas?

Delivery is available Monday to Thursday from 5:00 AM to 11:59 PM, Friday and Saturday from 5:00 AM to 12:59 AM, and Sunday from 6:00 AM to 11:59 PM.

When is the drive-through open at this McDonald's location?

The drive-through is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.