Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,011 reviews
5 stars
914
4 stars
334
3 stars
251
2 stars
144
1 star
368
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, causing frustration and dissatisfaction.
Food Quality
Several reviews mentioned problems with food quality, including raw or cold items, and poor presentation.
Drive-Thru Efficiency
While some customers praised the speed of the drive-thru, others noted long wait times and poor service during busy hours.
Positive Experiences
A few customers shared positive experiences, highlighting friendly staff and well-prepared food, indicating that there are instances of good service.
- ARAlicia Rivas4 days ago1.0Bad service and took to long to take my order and the food was nasty
- FFFindValdooJan 5, 20265.0Got free order of fries today. Thanks I guess it makes up for prior missing items🤣 but came in clutch! I'm a daily if not weekly customer and they always on it. If anything they will fix this issue like this small surprise have a bless day and support your neighborhood businesses 🇨🇱
- DADavid AcevedoJan 5, 20261.0I recently ordered a McFlurry and was disappointed with what I received. The cup was only about half full and had barely any M&M’s mixed in. Considering a McFlurry costs almost over $4 dollars, I expected a full serving with a reasonable amount of toppings. I understand things happen, but this felt careless and not up to the standard I usually expect from McDonald’s. I hope this can be addressed going forward, because customers deserve better consistency for what they’re paying.
- MLMaria LahDec 15, 20251.0Gave me 3 chicken nuggets on a 4 piece and the manager being petty made me pay 2$ for sauce they didn’t even give me didn’t give me any straws everyone needs to get fired it’s always something when I go up their!
- ALAlma LomeliDec 11, 20251.0Siempre tengo muy mala experiencia en este McDonald’s pero es el que está más sercas de mi casa y siempre ordeno por DoorDash y nunca ponen las órdenes correctas o Incompletas el día de hoy, me faltaron 10 piezas de Chicken Nuggets y me alegaban que fuera por ellas cuando yo estoy trabajando y pedí en línea para no me puedo salir Voy y recojo lo que me faltaba Y compro más comida y también me la dieron toda mal incompleta, ni hamburguesas, nada vienen vueltas unas papas horribles que me dieron y me dio una gratis según él por la inconveniencia. Yo no pido gratis, pido las cosas como lo que uno paga El manager carlos no fue tan atento cuando fui en persona y estaba otra mujer de manager con una actitud horrible gritándole una señora mayor que entregan las comidas muy feo y gritando a la señora como desquiciada, le pregunté por su nombre y me dijo que no me iba a decir su nombre y como que todos le tienen miedo, nadie me quiso decir el nombre, eso es ridículo en estos tiempos que un manager o una manager mujer, trate mal a otra mujer, necesitan poner más atención en este McDonald’s, que por lo que veo los Reviews tiene muy malos lástima
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's located at 4223 W Illinois, Dallas, TX?
The McDonald's at 4223 W Illinois in Dallas is open for regular dining from 5:00 AM to 10:00 PM from Monday to Friday and Sunday, and 24 hours on Saturday.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
What are the drive-thru hours at this McDonald's?
Drive-thru is open from 4:30 AM to 1:00 AM Monday through Thursday, and Sunday, until 4:00 AM on Friday, 24 hours on Saturday.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from this McDonald's location?
Yes, you can order through the McDonald's App available on iOS and Android devices.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What nearby places can customers visit before or after dining at McDonald's?
Customers might visit Braum's Ice Cream and Dairy Store for dessert, Westhaven Park for some outdoor relaxation, or Cooper's Bar & Grill for drinks nearby.
Are there any nearby services for auto needs close to this McDonald's?
Yes, nearby there is the Chevron Station Dallas for fueling and Non Stop Repair Group for appliance and computer repair services.
How can customers use the nearby US Post Office when visiting this McDonald's?
Customers can conveniently handle mail or postal needs at the nearby US Post Office before or after their meal at McDonald's.