McDonald's

3.8
2537 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
450 Merrifield Rd, Dallas, TX
75211, United States

Hours

Reviews

3.8
2,537 reviews
5 stars
1,189
4 stars
504
3 stars
351
2 stars
132
1 star
361

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with reports of rude staff and poor communication, particularly during busy hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality, with some customers receiving fresh and hot meals while others reported cold or stale food.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted issues with the restrooms and overall hygiene.

Speed of Service

Service speed varies, with some customers experiencing quick service while others faced long waits.
  • BB
    BellaBaby
    3 days ago
    4.0
    Food is always the same, great that is. But service always is different each time we stop here. Sometimes they stop breakfast right at 10, sometimes they have it to 12. You never know.
  • EG
    Elsa Gomez
    Jan 3, 2026
    1.0
    El servicio apesta y la manager más! Tratan a uno como si le estuviéramos pidiendo algo regalado.La manager es bien grocera y le habla a la gente con un carácter muy feo que creo ella misma no se lo aguanta!!!😡Les pides ranch y te dicen que solo te pueden dar uno y que si quieres más que tienes que pagar pero el problema es la manera en que se expresan!
  • KS
    Keosha Sims
    Dec 28, 2025
    1.0
    Ordered 5 Value meals. Only received 4 drinks, & 4 fries. No S&S for my nugget meal. Also ordered a basket of fries and two caramel sundae's with extra caramel. TELL ME WHY did they send out TWO SMALL CARAMEL FRAPPES?!?!?! Like? Could've easily communicated the ice cream machine being down with the dasher upon their arrival. It's been done before. Terrible location for my first time. Won't be a repeat customer
  • NN
    nav nav
    Dec 21, 2025
    1.0
    We got there and it was half a hour wait people were driving off we were stuck there because i had a mobile order and didn’t want to cancel and wait like a week for a refund. The food could have at least been fresh we got the oldest nuggets they are soggy and cold and cold. Save ur money and don’t come here.
  • CV
    Carlos Valdes
    Dec 18, 2025
    5.0
    I’ve never eaten inside the restaurant itself, but this is the ONLY McDonalds that ALWAYS has a working ice cream machine. There’s a McDonalds closer to my house, but I always drive to this one because I know they won’t disappoint me with the, “Oh, OuR iCe CrEaM mAcHiNe Is BrOkEn” lie; I know yall just don’t wanna clean it but don’t want to. This is the GOAT McDonalds just for that; my frappe is always here when I need it. Thank you

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 450 Merrifield Rd, Dallas?

McDonald's at 450 Merrifield Rd, Dallas, is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.