Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude employees, incorrect orders, and lack of assistance from management.
Food Consistency
Customers frequently reported issues with food quality, such as stale or improperly cooked items, and missing components from their orders.
Cleanliness
While some customers praised the cleanliness of the dining area, others noted that the bathrooms and kitchen were often dirty.
Speed of Service
Many reviews mentioned long wait times for food, especially during drive-thru orders, with some customers expressing frustration over being asked to park for their orders.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff, fresh food, and enjoyable dining experiences, particularly for families.
SS
Susan Scott
Dec 26, 2025
5.0
They have updated this McDonald’s and it is great!!!
AR
andariego revelde
Dec 25, 2025
1.0
No me gusta solo compro cafe todos los dias jaja si es exelente lugar mas las morras que cobran toenen muy Buena attitude
JK
Jonathon Keilman
Dec 18, 2025
1.0
Well wating on food i ordered through uber eats they didnt have the frappe machine was down for cleaning. Review is subject to change once i get my food depending on if my food is fresh or sat out waiting for the machine to be cleaned. When you have a frappe machine down for cleaning mark it as unavaible online common sense. So if my food is not right and fresh it. Will be a reminder stay clear of this location. With understandment things happen it doesnt take much to mark as unavailable if you know you are going to be cleaning the machine. God bless
NV
Nicole Vampyre
Dec 5, 2025
1.0
No one is ever here when I come by , they always claim they're shifting to breakfast menu or there's nobody there even though there's cars in the parking lot , I don't understand and they always forget my sauces or they forget my fries or some kind of item
CA
Claudia Abd
Nov 26, 2025
1.0
Rude employees at night time. Got our order and notice our fries were ice cold. Went back and employee working drive through didnt even apologize or even say a single word after handing us our food again. Probably will avoid this location at night from now on 11/25
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours from Monday to Thursday and on Saturday and Sunday. On Friday, it opens from 00:00 to 23:59.
Is there a drive-thru service available and what are its hours?
Yes, the McDonald's has a drive-thru service that operates 24 hours every day of the week.
Can I order food for delivery from this McDonald's?
Yes, delivery is available 24/7 except on Friday when it starts from 11:00 AM. Services include curbside pickup, delivery, same day delivery, and no contact delivery.
How can I place a mobile order at this McDonald's?
You can place a mobile order using the McDonald's App available on Apple App Store or Google Play Store, or use the mobile ordering link on their website.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi service?
Yes, WiFi is available at this McDonald's alongside other services like drive-thru, gift cards, McDelivery, mobile offers, and mobile ordering.
Where is this McDonald's located?
It is located at 2551 Gus Thomasson Rd, Dallas, TX 75228, United States.
Are there any Mexican restaurants near this McDonald's?
Yes, La Famosita Restaurant and Birrieria Aguinaga are nearby Mexican and Latin American restaurants you might want to try before or after your visit.
What other nearby fast food options are close to this McDonald's?
Subway and Pinulito Fried Chicken (Dallas) are nearby fast food restaurants, providing alternative meal choices.
Where can I find a pharmacy near this McDonald's?
CVS Pharmacy and Oportun are nearby pharmacies where you can purchase medical supplies and other necessities.