Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor customer service, including rude staff and unprofessional behavior.
Food Quality
Many reviews highlighted dissatisfaction with food quality, including cold items, incorrect orders, and complaints about freshness.
Management Concerns
Several customers expressed concerns about management practices, including unprofessional behavior and inadequate leadership.
Inconsistent Experience
While some customers had positive experiences with specific staff members or food items, many others reported negative experiences, indicating inconsistency in service and quality.
Cleanliness and Environment
Some reviews noted cleanliness and a pleasant environment, while others pointed out issues such as unsanitary conditions and lack of maintenance.
ES
Esteban Soto
1 day ago
5.0
Excelente servicio
JR
JJJ Rodriguez-Davis
Nov 17, 2025
1.0
I had ordered 2 double cheeseburgers plain and it took the 15 minutes to get me my food and when I finally got it one of my burgers was not part of my order then my food was cold because it was just sitting there and not getting called
JB
Jason Bonds
Oct 23, 2025
2.0
I mean, it’s McDonald’s…. One’s expectation should never be high…. BUT, as you can see in other people’s reviews…. Ordering anything through the app for this location is a bad idea. I had my order ready to put through before walking through the door. I needed to know what the number was for my table. So I get there and I put it through. I say for 20 minutes before my food walked around the corner. I am the only person on this side of the building and the lady had no clue where my food needed to go. I had to get her attention. Then it arrives with an empty cup. Why do I need to select the flavor of drink for table service if I still have to get up to make my drink. Then I realized they gave me a medium cup instead of the large cup because the large cup comes with the monopoly piece. The spicy wrap I received was disgusting. They made it and then just squirted a TON of that spicy sauce on the end of the wrap. There should have only been maybe 1/16 of the amount on it that it did. Needless to say it was all whipped off but then the chicken strip was one solid tendon. I didn’t even eat it.
This is obvious due to leadership in this location. McDonald’s needs to do better with their leadership in some of these locations as this one does not fit in with several other locations I use.
CC
Christina Cavazos
Oct 16, 2025
1.0
Don’t eat here. The managers and employees are terrible. No one that works here should. Ordered off the app, got my food 30 minutes later.
DH
Daniel Hernandez
Oct 12, 2025
1.0
Monopoly I lost before I even can play I ordered the steak egg and cheese bagel did not get game piece Same Day lunch ordered the Mc crispy strips four-piece did not receive game piece however when is spoke to the manager she replaced one game pieceonly because i pulled it up on the app but not for the bagel because she could not confirm the app menu changes throughout the day. I won't be coming back to this location for a while even though it's two blocks away from my house. I get the suspicion that they are stealing the game pieces by giving us the old boxes and keeping the new boxes the old switcheroo ,Save your time and gas.
What are the regular business hours of this McDonald's location?
This McDonald's is open from 4:30 AM to 1:00 AM from Monday to Thursday and Sunday, and from 4:30 AM to 2:00 AM on Friday and Saturday.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the drive-thru is available daily. It operates from 4:30 AM to 1:00 AM on Monday to Thursday and Sunday, from 4:30 AM to 2:00 AM on Friday, and from 4:00 AM to 2:00 AM on Saturday.
Is delivery available at this McDonald's and during what hours?
Delivery is available daily from 4:30 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday. Services include curbside pickup, delivery, same-day, and no-contact delivery.
How can I place an order online or through a mobile app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services and amenities are offered at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is this McDonald's located?
It is located at 2407 S Hampton Rd, Dallas, TX 75233, USA.
Are there any nearby dining options close to this McDonald's?
Yes, nearby dining options include Elotes Danna, Taqueria Vazquez, Pizza Patron, and Rush 24/7 Tacos, offering variety from Mexican to pizza to fast food.
If I'm visiting the area, what nearby services can I use along with visiting McDonald's?
Nearby services include Lone Star Dental and Braces for dental care, Holly Nail salons for beauty services, and Bank of America ATM for banking needs.
What nearby transit or convenience locations can help me get to or from McDonald's?
Nearby convenience stores and gas stations such as 7-Eleven, Circle K, Exxon & Mobil Stations, and Valero can assist customers with fuel and quick shopping, making your visit more convenient.