McDonald's

3.2
2852 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
310 W Kiest, Dallas, TX
75224, United States

Hours

Reviews

3.2
2,852 reviews
5 stars
959
4 stars
449
3 stars
439
2 stars
229
1 star
776

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Some customers noted that the establishment was clean and well-kept, while others experienced issues with food freshness.

Customer Experience

Many customers expressed frustration with the overall customer experience, citing unprofessional behavior from staff and lack of attention to orders.
  • WT
    Wilson Toapanta
    1 day ago
    1.0
    El servicio en el autoservicio es el peor, la persona que habla por el micrófono es muy grosera, falta de ética y también la tienda la cierran muy temprano y toca hacer largas cola
  • VR
    Victoria Record
    6 days ago
    1.0
    They couldn't speak English that well and they told me I couldn't have my breakfast order because it was after 10:30 yet it was ordered before they shut down breakfast
  • TW
    Tabitha Williams
    Jan 5, 2026
    5.0
    I Absolutely Love McDonald's Coffee. They made it Perfect for me Today at this Location ☺️☺️
  • DM
    Dulce M
    Jan 1, 2026
    3.0
    ordered 2 caramel frapps, they both half empty(im exaggerating but look at the picture), i asked the girl in the drive thru window if she can fill them up to the top , her coworker adds whipped cream, i understand you dont want to work on new years and spend it with family, so i felt bad and just let it be. I just think if i pay regular price id want what i paid for!
  • VT
    Veronica Toapanta
    Dec 14, 2025
    1.0
    According to the schedule, they close at 10 PM, but inside the restaurant it's only 7:45 PM and it's already closed; they're only offering drive-thru service. Very poor service from the McDonald's employees. One star for that. The drive-thru service is terrible and slow, which is why they close early on purpose. I hope this reaches the owner; these employees are going to ruin his business.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 310 W Kiest in Dallas, TX?

McDonald's at 310 W Kiest in Dallas is open 24 hours a day, 7 days a week.

During what hours does the McDonald's drive-thru operate?

The drive-thru is open 24/7, from midnight to 11:59 PM every day.