McDonald's

3.2
2830 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
310 W Kiest, Dallas, TX
75224, United States

Hours

Reviews

3.2
2,830 reviews
5 stars
950
4 stars
445
3 stars
437
2 stars
229
1 star
769

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff and incorrect orders.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect food.

Food Quality

Several customers complained about cold or poorly prepared food, with some mentioning old or burnt items.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained areas.

Customer Experience

Overall, the customer experience was negatively impacted by long wait times and unprofessional behavior from staff.
  • PH
    Pamela Haynes
    2 days ago
    5.0
    Great Place!
  • KN
    Krystal Nipp
    Nov 17, 2025
    5.0
    Frappes are our numb
  • CJ
    Cadeau Joro
    Nov 12, 2025
    1.0
    I went there at 4 AM on Wednesday to order breakfast. The worker, who appeared to be a large white or Hispanic man, did not seem to be competent in his job. First, he informed me that it was breakfast time and that they only accepted cash. I confirmed that I had cash, but he insisted on asking me again if I had it. I reiterated that I did have cash. When I placed my order, I specifically requested a breakfast sandwich without meat or sausage, as he mentioned it was pork. I asked for just bread, eggs, and cheese. However, to my surprise, he did not follow my request and gave me a sandwich with pork sausage instead. His behavior was very unfriendly, unprofessional, and arrogant. He definitely needs to improve his customer service.
  • AL
    Andrea Lemus
    Nov 4, 2025
    1.0
    They always provide terrible service, the employees create a bad experience, and they do everything wrong—the worst treatment you could possibly receive.
  • LH
    LeRoy Henderson
    Oct 24, 2025
    4.0
    Very slow service

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 310 W Kiest in Dallas, TX?

McDonald's at 310 W Kiest in Dallas is open 24 hours a day, 7 days a week.

During what hours does the McDonald's drive-thru operate?

The drive-thru is open 24/7, from midnight to 11:59 PM every day.