Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely poor service, including rude staff and incorrect orders.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect food.
Food Quality
Several customers complained about cold or poorly prepared food, with some mentioning old or burnt items.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained areas.
Customer Experience
Overall, the customer experience was negatively impacted by long wait times and unprofessional behavior from staff.
PH
Pamela Haynes
2 days ago
5.0
Great Place!
KN
Krystal Nipp
Nov 17, 2025
5.0
Frappes are our numb
CJ
Cadeau Joro
Nov 12, 2025
1.0
I went there at 4 AM on Wednesday to order breakfast. The worker, who appeared to be a large white or Hispanic man, did not seem to be competent in his job. First, he informed me that it was breakfast time and that they only accepted cash. I confirmed that I had cash, but he insisted on asking me again if I had it. I reiterated that I did have cash.
When I placed my order, I specifically requested a breakfast sandwich without meat or sausage, as he mentioned it was pork. I asked for just bread, eggs, and cheese. However, to my surprise, he did not follow my request and gave me a sandwich with pork sausage instead. His behavior was very unfriendly, unprofessional, and arrogant. He definitely needs to improve his customer service.
AL
Andrea Lemus
Nov 4, 2025
1.0
They always provide terrible service, the employees create a bad experience, and they do everything wrong—the worst treatment you could possibly receive.