McDonald's

2.8
2738 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17606 Midway Rd, Dallas, TX
75287, United States

Hours

Reviews

2.8
2,718 reviews
5 stars
722
4 stars
348
3 stars
324
2 stars
218
1 star
1,106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently complained about the food being cold, stale, or improperly prepared, with many stating it did not meet McDonald's standards.

Management Issues

Several reviews pointed out a lack of effective management, with reports of unprofessional behavior from managers and staff.

Cleanliness

The location was noted for being dirty, with issues such as wet floors and unsanitary restrooms.

Mobile Ordering Problems

Customers experienced significant issues with mobile orders, including missing items and unresponsive staff.
  • DD
    Domi
    Jan 1, 2026
    1.0
    Come to get some food on a location that suppose to be 24hrs and to have cones blocking the drive way and some rude lady telling me when I get in the lobby that they are closed because they only have 2 people. Thats a poor excuse of a worker. Dont have a sign that says 24 hrs open, if your not committed to work 24 hrs. Will definitely not return to this location.
  • SM
    Sharlenne lucciany Lopez medina
    Dec 31, 2025
    1.0
    Todas hablan español y cuando pedí porfavor en español respondieron que no hablaban español. Entre a la tienda y todas sus hablan español. Que mala onda.
  • ML
    Michelle Lozano
    Dec 25, 2025
    1.0
    The service was really terrible, they didn't take my order well, they didn't repeat the order and they had a terrible attitude, they were also on the cell phone and didn't pay attention to take orders, without a doubt the worst McDonalds I've ever been to
  • CG
    carmen gamez
    Dec 21, 2025
    1.0
    This is the absolute worst McDonald’s to go to I’ve been coming here for the past year and I’m going to list what my experience has been food: always really greasy like a I can see my own reflection in my food , bread is stale, burgers not being wrapped properly leading to having ketchup mustard and grease all over the bag and my hand as soon as I get my items out the bag, CONDIMENTS THEY NEVER PUT IT IN THE BAG…..I went to the McDonalds today at 11:30 and was at the intercom for 5 mins saying hello hello hello no one answered soo I drove up and she was on her phone….staff: not friendly never smiles managers always look mean and fed up they will literally just hand you your food and say nothing I don’t understand why McDonald hq hasn’t done anything about this place for the crappy food I did pay for I should at least have something compensated or ACTUALLY DO SOMETHING ABOUT THIS LOCATION THIS NEEDS TO RUN UNDER NEW MANAGEMENT AND STAFF NEEDS TO BE RETAINED BC APPARENTLY ITS HARD TO LOOK AT AN ORDER AND FOLLOW IT if you can stay away from this location the one on beltline is fantastic friendly staff never gets the order wrong food is way better STAY AWAY FROM MIDWAY LOCATION it’s not worth it they will get your order wrong as well as crappy service don’t waste your money on stale greasy bread
  • RI
    Ray Ibay
    Dec 16, 2025
    1.0
    Avoid mobile ordering at this location. I placed an order, but the staff claimed they couldn't find it. While an employee 'checked' on it in the back, he manually marked my order as 'Received' on the app—even though I never got my food. This prevented me from being able to cancel or get a refund. The manager was dismissive and refused to make the order right or help with the technical error they caused. Extremely unprofessional and essentially took my money without providing the service.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 17606 Midway Rd, Dallas?

McDonald's at 17606 Midway Rd, Dallas is open 24 hours a day, 7 days a week.

Is the drive-thru at this McDonald's available all day?

Yes, the drive-thru is open 24 hours a day, 7 days a week.