McDonald's

3.7
894 reviews
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Business Details

18121 Marsh Lane (Walmart), Dallas, TX
75287, United States
(972) 820-5893
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
18121 Marsh Lane (Walmart), Dallas, TX
75287, United States

Hours

Reviews

3.7
894 reviews
5 stars
407
4 stars
158
3 stars
128
2 stars
52
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unresolved issues with orders.

Food Quality

Mixed reviews on food quality; some praised freshness while others complained about cold or improperly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and with food handling.

Management Issues

Customers expressed concerns about management's responsiveness and professionalism, with some citing negative interactions.

Inconsistency

Frequent complaints about order accuracy and service speed, indicating a lack of consistency in operations.
  • LS
    Lupe Sarinana
    Nov 9, 2025
    5.0
    Always when I come to shopping buy for McDonald’s excellent more if Lupita is there
  • PA
    Paul Anders
    Oct 12, 2025
    5.0
    Food and drink was good. Curbside Service was excellent.
  • BM
    boo maroo
    Oct 11, 2025
    4.0
    *Update November 2025* I've been twice since my last review due to just being in Walmart and needing to grab some food. Smiling workers and prompt service. Seems better. I'll update rating. -------- Place has been going downhill lately. Maybe they're having trouble keeping employees. Current employees seem young and new to the workforce in their defense, so I understand why they would not know how to give customer service or understand working, but at the same time, that leaves customers without customer service. Today an employee forgot my drink for my mobile to go order which was not a big deal. I asked, and he just handed me a cup instead of filling it. No problem. I went to the machine for dine in orders and it was out of ice, the area was very messy, and the straws needed to be restocked. I and other customers had to go ask for ice and a straw but the employees didn't seem to piece it together that they needed to restock. There was another little issue, but the app could have been to blame for that. Things change, so i'm just hoping management trains better and things turn around. If I see service getting better, I will definitely give a better review.
  • ZB
    Zachary Beck
    Sep 26, 2025
    1.0
    Absolutely the worst service imaginable. They're in such a hurry to make their times look good they delete orders while people are still waiting. Will never go back to this location.
  • OM
    Oscar Montalvan
    Jun 8, 2025
    1.0
    Un poco
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 6:00 AM to 10:00 PM.

What time does the drive-through service operate?

The drive-through is available daily from 6:00 AM to 10:00 PM.