McDonald's

3.4
1741 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1808 S Beltline Rd, Dallas, TX
75253, United States

Hours

Reviews

3.4
1,741 reviews
5 stars
655
4 stars
309
3 stars
277
2 stars
121
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with many waiting over 20 minutes for their orders and experiencing frequent mistakes.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unhelpful management, leading to a negative dining experience.

Order Accuracy

Customers frequently received incorrect orders, with missing items and wrong food being common complaints.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.

Food Quality

Feedback on food quality was mixed, with some enjoying the food while others complained about cold or poorly prepared items.
  • SN
    S Nguyen
    3 days ago
    1.0
    Horrible service I’ve been sitting in the drive-through for 20 minutes. I can’t even get out cause I’m blocked in by two lines. This is ridiculous. Whoever the supervisor is of this location. Food quality is horrible. Customer service is horrible. They don’t know how to run the drive-through. It’s just horrible all the way around.!
  • CP
    Caleb Phillips
    Jan 5, 2026
    1.0
    Ok what else?!, ok what else?!, ok what else?!...... That's what I was constantly cutoff with while trying to place my order. Whoever the lady was taking my order in the dirve-thru made it very difficult to speak respectfully....and when I say I was cutoff speaking i mean in the middle of saying hamburger, but only able to get Ham- out before...ok what else?!. I don't know who pissed in your cheerios but it wasn't me.
  • JE
    Jose Esparza
    Dec 31, 2025
    1.0
    Es el peor servicio que e recibido pide uno las cosa y te asen una cara de perro y si compra uno la comida asta la salsa te cobran y les dice uno porque el manager dijo
  • WJ
    Wendy Judkins
    Dec 30, 2025
    5.0
    Wasn't busy inside, but the drive thru was packed. Grabbed friend a quick bite on the way to take her home. Friendly crew, clean environment and nothing to complain about
  • MG
    Mercie Gonzalez
    Dec 28, 2025
    1.0
    They had a line and asked us to wait which is fine but they don’t seem to have a handle on their orders. They gave the food to cars out of order and were consistently late. People waiting over 20 min for small orders.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1808 S Beltline Rd, Dallas, TX?

McDonald's is open from 4:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location have drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.