McDonald's

3.4
1727 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1808 S Beltline Rd, Dallas, TX
75253, United States

Hours

Reviews

3.4
1,727 reviews
5 stars
650
4 stars
307
3 stars
277
2 stars
121
1 star
372

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, often having to wait long periods for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Customer Service

Numerous complaints were made about rude and unprofessional staff, with several customers expressing dissatisfaction with management's response to issues.

Food Quality

While some customers enjoyed the food, there were consistent reports of cold or poorly prepared items, as well as issues with cleanliness.

Overall Experience

The overall sentiment was negative, with many customers stating they would not return due to the combination of slow service, order mistakes, and poor customer interactions.
  • KW
    Keith Whaley
    5 days ago
    1.0
    No help or assistance from the vision impaired.
  • JL
    juan lopez
    Oct 30, 2025
    1.0
    Besides taking for ever to get your order. They cancel mobile orders for no given reason. Rather drive an extra couple miles, before i return back to this location.
  • SV
    Stephanie Valencia
    Oct 23, 2025
    1.0
    Worst service. If I could give it a zero I would. I order 2 cones very simple and I’ve wait at number 1 for over 15 mins while everyone else was getting cones and there food. Very Unprofessional. Then I went into the McDonald to speak to a manger and also unprofessional just stated okay gave me my money back cause I was upset. Like I’ve waited 15 mins and all you have to say was okay. I would not recommend this McDonald and won’t be going back. Then he asked sign this and stated why you wanted a refund well I waited a refund due to poor service.
  • BD
    Brian Donaldson
    Oct 12, 2025
    1.0
    The food was good but we were disappointed that we didn’t receive any of the monopoly pieces that were supposed to be on the limited items
  • KS
    Karina Samaniego
    Oct 8, 2025
    1.0
    Today evening I went to McDonald's thru the drive thru, when i received my order they got it completely wrong I arrived at my house and I saw they did not get my order right. This is not the first time they have gotten it wrong it was multiple times, My ticket number is 1364.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1808 S Beltline Rd, Dallas, TX?

McDonald's is open from 4:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location have drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.