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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and lack of customer care.
Food Consistency
Customers reported inconsistent food quality, with some enjoying fresh meals while others received burnt or incorrect items.
Cleanliness
Some patrons noted cleanliness issues, particularly in the dining area and restrooms.
Drive-Thru Efficiency
The drive-thru was mentioned positively for its speed, although some customers experienced slow service and order mix-ups.
Staff Friendliness
While some reviews praised friendly staff, many others reported rude interactions, especially from management.
TN
Trent Nauth
Jul 16, 2025
2.0
The service is down of the worst in the world that I have ever experienced. Eating here is like eating in a 3rd world country. You can order what you want but what you get is what you get.
PP
Perralize
Dec 26, 2022
5.0
Everyone working there was very friendly and very helpful. Restaurant was also nice and clean.
KD
Kristi Duane
Apr 11, 2021
5.0
I don't know how they did it, but this Mc D's improved the french fry. Good job Mc D