Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,446 reviews
5 stars
575
4 stars
291
3 stars
251
2 stars
113
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and lack of customer care.
Food Consistency
Customers reported inconsistent food quality, with some enjoying fresh meals while others received burnt or incorrect items.
Cleanliness
Some patrons noted cleanliness issues, particularly in the dining area and restrooms.
Drive-Thru Efficiency
The drive-thru was mentioned positively for its speed, although some customers experienced slow service and order mix-ups.
Staff Friendliness
While some reviews praised friendly staff, many others reported rude interactions, especially from management.
- TNTrent NauthJul 16, 20252.0The service is down of the worst in the world that I have ever experienced. Eating here is like eating in a 3rd world country. You can order what you want but what you get is what you get.
- PPPerralizeDec 26, 20225.0Everyone working there was very friendly and very helpful. Restaurant was also nice and clean.
- KDKristi DuaneApr 11, 20215.0I don't know how they did it, but this Mc D's improved the french fry. Good job Mc D
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2197 W Northwest Hwy, Dallas, TX?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this address?
Delivery is available daily from 7:00 AM to 9:59 PM.
What services does this McDonald's location offer for pickup and delivery?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's in Dallas on W Northwest Hwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's offers a drive-thru service.
Are there any nearby gas stations close to the McDonald's at 2197 W Northwest Hwy?
Yes, there's an Exxon gas station nearby, convenient for refueling before or after your meal.
What local bakery can I visit near this McDonald's?
Reyniers French Bakery is nearby, perfect for picking up fresh baked goods after your visit.
Are there any event venues close to this McDonald's for hosting special occasions?
Yes, the Luxury event center is nearby, a great spot for event planning.