McDonald's

3.5
2164 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13040 Coit Rd, Dallas, TX
75240, United States

Hours

Reviews

3.5
2,164 reviews
5 stars
802
4 stars
407
3 stars
378
2 stars
145
1 star
432

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including incorrect orders and poor customer service.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness Concerns

Several customers noted unsanitary conditions, particularly in restrooms, affecting their overall experience.

Speed of Service

While some customers appreciated quick service, many others experienced long wait times and inefficiencies.

Location Convenience

The location is noted for its convenience, but issues with hours of operation and service quality were frequently mentioned.
  • AS
    Alexandra Slavens
    Jan 5, 2026
    5.0
    Impressed by the employees attention to detail - it shows when it comes to cleanliness, ambiance (friendly to all customers), and accuracy of order!
  • VF
    Veronica Freeman
    Dec 31, 2025
    1.0
    I have no idea what's going on with the points. Twice I've not been able to use my points and they can't explain why. Pausing McDonalds for a while
  • AC
    Antonio Cervantes
    Dec 25, 2025
    1.0
    This location tried stealing my money. Showed up as open in app, and the restaurant was closed, thankfully I was able to cancel the order.
  • PF
    Peyman Foroughi
    Dec 25, 2025
    1.0
    I placed an order online, drove 20 minutes to get there just to find out they are damn closed. They charged my car for it . I want my money back . Can't even contact nobody about it .
  • FR
    Fernando Reyes
    Dec 7, 2025
    1.0
    It's supposedly fast food, but they take a long time and the service isn't good! They practically shove the food at you.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Coit Rd in Dallas?

McDonald's on Coit Rd in Dallas is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services every day, 24/7, including same-day and no-contact delivery options.