McDonald's

3.5
2155 reviews
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Business Details

13105 Montfort Dr, Dallas, TX
75240, United States
(682) 337-4703
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13105 Montfort Dr, Dallas, TX
75240, United States

Hours

Reviews

3.5
2,155 reviews
5 stars
857
4 stars
366
3 stars
304
2 stars
149
1 star
479

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.

Customer Service

While some customers praised friendly staff, others experienced rude behavior and unprofessionalism from employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Cleanliness

A few customers noted that the location was clean, but there were also complaints about unsanitary conditions.
  • AB
    Aron Buzaglo
    Nov 13, 2025
    5.0
    Great place manager ceaser was very friendly gave me a free whopper and fries and soda all for free God bless, 🙏💪
  • YC
    Yuval Carmel
    Nov 4, 2025
    5.0
    Stopped by McDonald’s for a quick bite and everything was fresh and fast. The place was clean, staff was friendly, and the order came out exactly right. Drive-thru moved quickly, and the fries were hot and crispy. Great spot when you need something quick and reliable.
  • DF
    Diavonta Fowler
    Oct 29, 2025
    5.0
    Me and My Wife Loved it. Everything was fresh. And food came out quick within a rush hour. Amen
  • MB
    marcus brooks
    Oct 24, 2025
    1.0
    Very slow service every time I go they never have more than 1 apple pie available. Waited almost 30min for a medium fry and apple pie and it's not the first time I've had to wait way too long for a small order told the manager I was going to leave a review and she didn't even try to accommodate me over all terrible experience
  • JC
    Joseph Cranshaw
    Oct 13, 2025
    1.0
    Order a 20 piece nugget here which comes with a sauce, i additionally order more sauce with it(that i had to pay for). When i got my order there was no sauce in the bag with my food. So i asked the guy at the window for the sauce that i payed for, which he gives me. After he hands me the sauce i could see the manager getting mad at the employee for giving me the sauce and saying that i had to pay for it after i already did when i ordered. The employee at the window was happy and joyful but after the manager spoke to him you could tell his mood changed for the worst which is understandable when you have a manager like that. The manager should have evaluated the situation before getting into it with the employee at the window which was doing his job perfectly. It was unprofessional and I hope things change.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's have a drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.