McDonald's

3.5
2167 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13105 Montfort Dr, Dallas, TX
75240, United States

Hours

Reviews

3.5
2,167 reviews
5 stars
865
4 stars
367
3 stars
304
2 stars
149
1 star
482

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews highlighted issues with food quality, including stale or improperly prepared items, and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits.

Inconsistent Experience

Customers noted a significant variation in service and food quality, with some visits being satisfactory while others were disappointing.
  • AR
    Angel Rivera
    Jan 2, 2026
    1.0
    Por un smoothie me pasaron al de Drive thru a esperar por más de 20 minutos no puedo creerlo que mal servicio
  • LF
    Lawrence Fontana
    Dec 31, 2025
    5.0
    Always dank
  • JT
    Jasmine Turner
    Dec 29, 2025
    1.0
    They rush u to make a order an still get it wrong. The lady at the pay window had an attitude with the wrong person. Fix her attitude Or fix her job duties. I came on break/ I just pray the next time she workin she has a better attitude towards customers.. @12:10
  • DD
    Dustin Doan
    Dec 24, 2025
    1.0
    Bought my family of 6 breakfast from this McDonald’s (635 & Montfort) on Christmas Eve. Used the drive-thru. The following photos show the Egg McMuffin and its rotted/mold covered egg. Feeling sick and will never eat McD’s again. Also, I spent $48 and they didn’t even give me syrup for the 4 big breakfast with hotcakes meals. This place has gone downhill and should step up their game. Merry Christmas.
  • BG
    Behnaz Ghavampour
    Dec 19, 2025
    1.0
    I ordered chicken sandwiches on drive through & this is what I got, unfortunately I didn't check until I got home.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's have a drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.