Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,880 reviews
5 stars
796
4 stars
362
3 stars
246
2 stars
118
1 star
358
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru, leading to negative customer experiences.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and changes made without permission, causing frustration.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold items, burnt food, and inconsistent quality.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others noted issues with dirty tables and unsanitary conditions.
Speed of Service
Service speed varied significantly, with some customers experiencing quick service while others faced long waits and delays.
- KFKevin FragosaNov 9, 20255.0Excelente comida
- WCWinnie ClarkOct 25, 20251.0Called to talk to the manager about an issue and he just wanted to keep repeating himself like I didn’t understand what he was saying. So rude; will not be going back there anymore would rather drive to a further location than go here.
- EFEddie & Nancy FloresOct 17, 20251.0Ordered an ice coffee and large ice water. Water tasted like chlorine/bleach.
- JSJoey “JoJo” SeracuseOct 11, 20254.0Food was fresh and tasty.... up there with some of the best McDonald's I've ate at. Dining room layout was a little awkward and cluttered. Chairs and stools were very uncomfortable. Customer service was about average except I was denied the ability to get a receipt by both the faulty kiosk and the cashier wasn't much help either. However, I would most likely visit this particular McDonald's again, but only if I just so happen to be in the area.
- MEMaria EscuadraOct 9, 20251.0Si pudiera no dejaba ni una estrella pésimo servicio 30 minutos esperando en la línea 😡 al ver q no respondían fuimos a la bentanilla para q nos dijeran que teníamos q regresar a ordenar esa tipa no sebe ni lo q esta asiendo ahí muy mal no regresaré jamas no ballan no pierdan su tiempo 😔😔
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 11749 Plano Rd, Dallas, TX?
This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's offer delivery and curbside pickup services?
Yes, this McDonald's provides delivery, same-day delivery, no-contact delivery, and curbside pickup services for your convenience.
Can I use a drive-through service at this McDonald's?
Yes, the McDonald's at 11749 Plano Rd has a drive-through that operates 24/7.
Which payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order online from this McDonald's location?
You can place an order online via their delivery URL or through the McDonald's App available on both Apple App Store and Google Play.
Where can I find the menu for this McDonald's?
The full menu is available online at McDonald's official website via the provided menu URL.
Does this McDonald's offer free WiFi and mobile ordering?
Yes, it offers services including WiFi, mobile ordering, McDelivery, gift cards, and mobile offers.
What nearby fast-food options are available around this McDonald's?
Nearby fast-food restaurants include another McDonald's, Taco Cabana, Taco Bell, Whataburger, and Braum's Ice Cream & Burger Restaurant.
Are there any nearby banks or ATMs close to this McDonald's?
Yes, several financial services are nearby including Frost Bank, Wells Fargo ATM, Truist, and Comerica Bank, offering convenient access to banking near McDonald's.
What automotive services are available near this McDonald's?
Nearby automotive services include Discount Tire, B.N. Automotive, Take 5 Oil Change, Eagle Transmission & Automotive, and car dealers such as Osell Auto Sales and Apple Auto Sale.