McDonald's

3.5
1542 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14770 Preston Rd, Dallas, TX
75240, United States

Hours

Reviews

3.5
1,542 reviews
5 stars
634
4 stars
274
3 stars
218
2 stars
93
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews indicated that food was often cold, stale, or not fresh, with some customers expressing dissatisfaction with the taste.

Cleanliness

While some customers praised the cleanliness of the location, others noted dirty restrooms and tables.

Inconsistent Experience

Customers experienced a wide range of service quality, with some praising friendly staff while others reported unprofessional behavior.

Mobile Order Problems

Several customers faced issues with mobile orders, including long wait times and incorrect orders.
  • AN
    angel navarro
    2 days ago
    1.0
    Pase a las 6:30 de la mañana y pedí dos burritos y un mocha frappe y el sabor del frappe no está bien le pusieron algún ingrediente q estaba descompuesto o no habian lavado la maquina, les llame 3 veces para decirles del problema para q no les pase lo mismo a otras personas y nadie contesto mi frappe fue directo a la basura q mala experiencia
  • JC
    Javier Cortes
    6 days ago
    1.0
    25 min en la línea es ridículo 👎🏻👎🏻👎🏻
  • RM
    Raymundo Martinez
    Nov 16, 2025
    1.0
    No tienen trabajadores siempre tardan para dar las ordenes en la mañana o en la tarde siempre es lo mismo ?por que falta de personal me imagino
  • MG
    Michelle Guasco
    Nov 11, 2025
    1.0
    Horas se tardan para atender en el drive t pésimo servicio aparte las hamburguesas de pollo la carne se les quema
  • JA
    Juan Ayala
    Nov 2, 2025
    1.0
    Pedí que me le cambiaran el huevo y no me lo cambiaron y les pedí dos azucar splenda y tampoco me las dieron,🙁👎

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 14770 Preston Rd, Dallas, TX?

McDonald's at 14770 Preston Rd, Dallas, TX is open 24 hours a day, seven days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.