McDonald's

3.6
1966 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11102 Central Expy, Dallas, TX
75243, United States

Hours

Reviews

3.6
1,966 reviews
5 stars
768
4 stars
412
3 stars
299
2 stars
123
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several reviews mentioned that the food was not fresh or properly prepared, with complaints about stale buns and cold items.

Communication Issues

A significant number of customers noted difficulties in communication, particularly with staff not understanding English, leading to further order mistakes.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences to be had.
  • CG
    Christopher Gambino
    Dec 18, 2025
    1.0
    Bun was stale like cardboard
  • SS
    Shan
    Dec 18, 2025
    1.0
    If you live or work in the area close to 75 and Forest Lane or 75 and Park Lane, just go to the McD's at Greenville Ave close to Park or Forest Lane because this one at Royal sucks in every way. They used my 1x/day coupon and said there was a system error. Not my problem!
  • BT
    Barbara Thomas
    Dec 11, 2025
    1.0
    Well my big Mac had 2 skinny patties,and Buns 3X the size of the burger meat.pictures are deceiving so i am Done trying i spent 12.00 dols on the new meal box promo sorry no pics
  • JP
    Joe Perez
    Dec 10, 2025
    4.0
    Very clean grait service
  • MT
    Mark Topping
    Nov 21, 2025
    1.0
    This McDonald’s does not honor the $1.50 breakfast sandwich deal you can find in the app. They ring it up so you have to pay for cheese even though the app clearly says the sandwich includes cheese. They intentionally upcharge to increase their profit margins. Also, the manager lady is super rude.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 11102 Central Expy, Dallas?

McDonald's is open daily from 4:00 AM to midnight except Thursday through Saturday when it remains open 24 hours.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 4:00 AM to midnight Monday through Wednesday, and 24 hours from Thursday through Sunday.