McDonald's

3.6
1960 reviews
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Business Details

11102 Central Expy, Dallas, TX
75243, United States
(214) 691-7879
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11102 Central Expy, Dallas, TX
75243, United States

Hours

Reviews

3.6
1,960 reviews
5 stars
766
4 stars
411
3 stars
299
2 stars
123
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including difficulties with order accuracy and communication.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Language Barrier

Several customers noted that staff members struggled with English, leading to misunderstandings and incorrect orders.

Mixed Experiences

While some customers praised the food quality and friendly service, many others expressed frustration with long wait times and poor service.

Management Concerns

Customers expressed dissatisfaction with management's handling of complaints and issues, indicating a lack of accountability and professionalism.
  • MT
    Mark Topping
    3 days ago
    1.0
    This McDonald’s does not honor the $1.50 breakfast sandwich deal you can find in the app. They ring it up so you have to pay for cheese even though the app clearly says the sandwich includes cheese. They intentionally upcharge to increase their profit margins. Also, the manager lady is super rude.
  • DE
    David Ens
    5 days ago
    5.0
    Quick, and has an associate that's the most bubbly and friendly fast food person I ever met.
  • CH
    Catherine Hogg
    Nov 16, 2025
    1.0
    Who ever the guy is that took my order was extremely rude as I'm trying to make my decision he called me Bro😳 and then tried to rush me to the window and no one was even behind me Terrible and very Disappointed ☹️ very Disrespectful young man taking customers orders 11/15/2025 around 11:00PM in the Drive thru
  • AA
    Anna
    Nov 4, 2025
    1.0
    Went here for breakfast and they gave me the wrong order which is understandable, maybe there was communication issue through the speaker which is normal I wasn’t mad but when I went inside to let the (I assume) manager know, she rolled her eyes and had a nasty attitude. She’s an older Hispanic woman. I understand working in the fast food industry can be stressful but my advice to her is to treat people the way you’re treated. Disgusting attitude.
  • DR
    Dax Richard
    Oct 24, 2025
    1.0
    This location is off my list forever. Sad and embarrassing. Inside manager will not honor app codes - the most ridiculous part being that a manager first accused me of trying to reuse a code (the perfect crime for 1.50 breakfast sandwich) before loudly announcing nothing could be done I wish I would have skipped the 10 minute line and would have just been told they don’t want my business when I walked in. The least reliable location in a 5 mile radius. Won’t be missed.
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Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 11102 Central Expy, Dallas?

McDonald's is open daily from 4:00 AM to midnight except Thursday through Saturday when it remains open 24 hours.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 4:00 AM to midnight Monday through Wednesday, and 24 hours from Thursday through Sunday.