Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,168 reviews
5 stars
432
4 stars
213
3 stars
188
2 stars
92
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with several customers experiencing food poisoning or receiving incorrect items.
Operational Hours
Numerous complaints about misleading hours, with customers frustrated that the location is not open 24 hours as advertised.
Staff Attitude
While some staff were praised for their friendliness, many reviews highlighted negative interactions with employees, including rudeness and lack of professionalism.
Cleanliness Issues
Several customers reported unsanitary conditions, including trash and pests, which negatively impacted their dining experience.
- KMKayla McKain3 days ago5.0The entire team here is very friendly. Thank you!
- KRKayla RoseDec 24, 20255.0Very kind women that work here, there were some glitches in the app that caused a wait and they made it right. Thank you!
- EAElizabeth AtienzaDec 13, 20251.0Pedí ayuda en español y estuve más de 20 minutos esperando y nadie me ayudó
- TFTrejo FamilyDec 5, 20251.0This location closes at 11:45pm they are not open all night like the other McDonalds in which is a big inconvenience! I have to drive out of my way to go to a different McDonalds. I work late get off work late.. plus the workers always get orders wrong. Ridiculous!
- KKKaseyOct 17, 20252.0The burger and chicken nuggets where cold
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 10695 E Northwest Hwy, Dallas?
This McDonald's is open daily from 6:00 AM to 12:00 AM (midnight).
What are the drive-thru hours for this McDonald's location?
The drive-thru is available daily from 6:00 AM until midnight (12:00 AM).
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 11:00 PM.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can order via the McDonald's App available on both the App Store and Google Play.
What services does this McDonald's location provide to customers?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What nearby places can I visit around McDonald's at 10695 E Northwest Hwy?
Nearby places include Cellular World (mobile phone store), Dancemasters Studio Dallas (dance and specialty school), and Mann's Martial Arts (kickboxing and self-defense classes).
Are there convenient emergency medical facilities near this McDonald's?
Yes, Texas Health Emergency Room - Lake Highlands, Total Point Emergency Center - Dallas Northwest Highway, and City Hospital Emergency Care Center are located nearby.
Where can I find places for entertainment or dining near this McDonald's?
Nearby spots include Go 4 It Sports Grill, Lochland's Irish Pub, Tailgaters Sports Bar & Grill - Lake Highlands, and Jakes GameDay for food and entertainment.