Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful interactions.
Food Quality
Several reviews mentioned cold or stale food, with some customers experiencing food poisoning.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and restrooms.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with claims of being closed earlier than advertised.
KK
Kasey
Oct 17, 2025
2.0
The burger and chicken nuggets where cold
MD
Michael Doran
Oct 13, 2025
5.0
Went through drive thru for lunch. Food was hot and fresh and order was accurate.
SB
Shelia Booker
Oct 12, 2025
5.0
Great service
CW
Christopher Williams
Oct 9, 2025
5.0
Good customer service
CR
Chris Rominger
Oct 7, 2025
1.0
FALSE ADVERTISING!!!!!!! THIS MCDONALDS DOES NOT GIVE OUT MONOPOLY GAME PEICES ON THEIR CUPS, UNLIKE ALL THE OTHER MCDONALD’S!!!! TOTAL RIP OFF AND IM SUEING!!!
What are the regular business hours for McDonald's at 10695 E Northwest Hwy, Dallas?
This McDonald's is open daily from 6:00 AM to 12:00 AM (midnight).
What are the drive-thru hours for this McDonald's location?
The drive-thru is available daily from 6:00 AM until midnight (12:00 AM).
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 11:00 PM.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can order via the McDonald's App available on both the App Store and Google Play.
What services does this McDonald's location provide to customers?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What nearby places can I visit around McDonald's at 10695 E Northwest Hwy?
Nearby places include Cellular World (mobile phone store), Dancemasters Studio Dallas (dance and specialty school), and Mann's Martial Arts (kickboxing and self-defense classes).
Are there convenient emergency medical facilities near this McDonald's?
Yes, Texas Health Emergency Room - Lake Highlands, Total Point Emergency Center - Dallas Northwest Highway, and City Hospital Emergency Care Center are located nearby.
Where can I find places for entertainment or dining near this McDonald's?
Nearby spots include Go 4 It Sports Grill, Lochland's Irish Pub, Tailgaters Sports Bar & Grill - Lake Highlands, and Jakes GameDay for food and entertainment.