Krispy Kreme

3.8
1375 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Dallas.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Krispy Kreme
5118 Greenville Ave, Dallas, TX
75206, United States

Hours

Reviews

3.8
1,375 reviews
5 stars
731
4 stars
231
3 stars
104
2 stars
83
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Quality of Donuts

Many customers reported receiving cold or stale donuts, with some expressing disappointment in the freshness and quality compared to other locations.

Drive-Thru Only

The location is now drive-thru only, which has frustrated customers who preferred the dine-in experience and found it inconvenient.

Pricing Issues

Several customers mentioned high prices for donuts, feeling they were not worth the cost given the quality.

Atmosphere

The atmosphere was described as unwelcoming, with complaints about the lack of a dine-in option and poor overall experience.
  • CF
    Cody Franklin
    3 days ago
    5.0
    Shout out, Stephen for great service while pulling up at the window, much appreciated!!
  • AH
    ab henson
    6 days ago
    5.0
    Simply, they are fast and kind and of course the donuts are...well Krispy Kreme......it's the closest one to me and will frequent them for two dozen hot glazed for my work crew that don't have "Da suga"...lol......hit em up!!
  • TE
    The Edge
    Jan 1, 2026
    5.0
    Food & Service wad great. They also send email discounts often.
  • TB
    Taryn Brown
    Dec 26, 2025
    5.0
    We came to this location when our mom was in the hospital down the street. Sammy was AMAZING!! So friendly and quick service! Can't wait to visit again!
  • CG
    Christopher Gonzales
    Dec 7, 2025
    1.0
    Allen location closed— so this is closest location to is in Rockwall This was one of first locations in DFW… Many cherished memories here… The free donuts - piping hot! The aesthetically pleasing atmosphere… The coffee!!! All gone not… Just a simple distribution center with a window pushing out pre stacked cold donuts… What a waste of a trip with a total letdown of what was an awesome donut experience.

Frequently Asked Questions About Krispy Kreme

What are the drive-thru hours for Krispy Kreme at 5118 Greenville Ave, Dallas?

The drive-thru is open from 6:00 AM to 9:00 PM on weekdays and Sunday, and from 6:00 AM to 10:00 PM on Fridays and Saturdays.

Does Krispy Kreme offer any special promotions during certain hours?

Yes, during Hot Light Hours from 7-9 AM and 5-7 PM, you can get a free Original Glazed® Doughnut.