Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Dallas.
Details
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,364 reviews
5 stars
724
4 stars
229
3 stars
104
2 stars
82
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to disappointment and frustration.
Drive-Thru Only
The transition to a drive-thru only service has been met with dissatisfaction, as many customers preferred the option to dine in.
Product Freshness
Several reviews indicated that donuts were often cold or stale, failing to meet the expectations of being fresh and hot.
Pricing Concerns
Customers expressed that prices were high compared to local competitors, with some feeling that the quality did not justify the cost.
- KEK ENov 13, 20251.0I placed a mobile order, the car in front of me is taking a while to move forward after getting his order. They probably are checking if they got the correct order and that encouraged me to check my box, too. I ordered 3 donuts and a box of 24 dots. I only got 2 and didn't bother to check the 24 count box. I came back and asked for the missing donut. I got home and I only got 21 dots instead of 24. I'm sure it's not intentional but it's an opportunity to be better at. Definitely check ALL of your orders before leaving.
- RMRhoda MartinNov 3, 20255.0Drive thru only. Missed the free smells and viewing of the donut making.
- ESElliot SquyresOct 30, 20255.0It's Krispy Kreme....... Nough said......
- JAJosael AcostaOct 16, 20251.0Old lady turns off the hotline soon as I pull up really disrespectful the old lady really lazy
- WNWillie NixSep 29, 20252.0This is the second time my family has had an issue with the older lady who seems to dislike her job and the clientele you serve. We came thru the drive thru because we received an email for coffee day coffee and donut. We ordered thru the drive thru asked for the offer and an additional donut dots for our daughter. When we arrived to the window she quoted us the price including the donut and coffee. When we asked about the offer she very sharply said "YOU MUST HAVE ORDERED WRONG." This is a truly shocking statement coming from someone who didn't repeat back or confirm the order. But a young man came from the back and corrected the price. When we offered payment afterwards she took my card and stared at me like I was personally taking money from her pocket. Finally after handing back my card she glared at my wife as she slowly handed her each item one by one. It was only three items, but it took so long my daughter stared to cry. (She's a toddler and doesn't like sitting still for too long) but this was a very poor interaction from a company that emailed me asking for my patronage. I will be unsubscribing and sticking to my local FRIENDLY donut shops where customer service matters and isn't combative.
Frequently Asked Questions About Krispy Kreme
What are the drive-thru hours for Krispy Kreme at 5118 Greenville Ave, Dallas?
The drive-thru is open from 6:00 AM to 9:00 PM on weekdays and Sunday, and from 6:00 AM to 10:00 PM on Fridays and Saturdays.
Does Krispy Kreme offer any special promotions during certain hours?
Yes, during Hot Light Hours from 7-9 AM and 5-7 PM, you can get a free Original Glazed® Doughnut.
Can I order Krispy Kreme doughnuts online for pickup or delivery?
Yes, you can order online for pickup or delivery through their website or mobile app.
What types of payment does Krispy Kreme accept?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa payments.
What kind of menu items does Krispy Kreme offer?
They specialize in doughnuts, coffee (including iced coffee), breakfast, desserts, hot drinks, iced drinks, and frozen drinks.
Is Krispy Kreme family-friendly and accommodating to diverse customers?
Yes, they welcome families and are inclusive to the LGBTQ community.
What are the Krispy Kreme shop's operating hours?
The shop is open daily from 6:00 AM to 9:00 PM except Fridays and Saturdays when it stays open until 10:00 PM.
What nearby supermarkets can I visit along with Krispy Kreme at Greenville Ave?
You can visit nearby Central Market, H-E-B, and the Central Market HEB ATM, which are convenient for grocery shopping after enjoying Krispy Kreme treats.
Are there any nearby banks close to Krispy Kreme for financial needs?
Yes, Bank of America and Comerica Bank are nearby and can help with banking or financial services during your visit to Krispy Kreme.
What local dining or service options exist near Krispy Kreme on Greenville Ave?
Nearby options include Hunan Restaurant, Raising Cane's for dining, Lovers Smile Dental and MINT orthodontics for dental care, and Beautique Nail Lounge for beauty services.