Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Dallas.
Details
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,375 reviews
5 stars
731
4 stars
231
3 stars
104
2 stars
83
1 star
226
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Quality of Donuts
Many customers reported receiving cold or stale donuts, with some expressing disappointment in the freshness and quality compared to other locations.
Drive-Thru Only
The location is now drive-thru only, which has frustrated customers who preferred the dine-in experience and found it inconvenient.
Pricing Issues
Several customers mentioned high prices for donuts, feeling they were not worth the cost given the quality.
Atmosphere
The atmosphere was described as unwelcoming, with complaints about the lack of a dine-in option and poor overall experience.
- CFCody Franklin3 days ago5.0Shout out, Stephen for great service while pulling up at the window, much appreciated!!
- AHab henson6 days ago5.0Simply, they are fast and kind and of course the donuts are...well Krispy Kreme......it's the closest one to me and will frequent them for two dozen hot glazed for my work crew that don't have "Da suga"...lol......hit em up!!
- TEThe EdgeJan 1, 20265.0Food & Service wad great. They also send email discounts often.
- TBTaryn BrownDec 26, 20255.0We came to this location when our mom was in the hospital down the street. Sammy was AMAZING!! So friendly and quick service! Can't wait to visit again!
- CGChristopher GonzalesDec 7, 20251.0Allen location closed— so this is closest location to is in Rockwall This was one of first locations in DFW… Many cherished memories here… The free donuts - piping hot! The aesthetically pleasing atmosphere… The coffee!!! All gone not… Just a simple distribution center with a window pushing out pre stacked cold donuts… What a waste of a trip with a total letdown of what was an awesome donut experience.
Frequently Asked Questions About Krispy Kreme
What are the drive-thru hours for Krispy Kreme at 5118 Greenville Ave, Dallas?
The drive-thru is open from 6:00 AM to 9:00 PM on weekdays and Sunday, and from 6:00 AM to 10:00 PM on Fridays and Saturdays.
Does Krispy Kreme offer any special promotions during certain hours?
Yes, during Hot Light Hours from 7-9 AM and 5-7 PM, you can get a free Original Glazed® Doughnut.
Can I order Krispy Kreme doughnuts online for pickup or delivery?
Yes, you can order online for pickup or delivery through their website or mobile app.
What types of payment does Krispy Kreme accept?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa payments.
What kind of menu items does Krispy Kreme offer?
They specialize in doughnuts, coffee (including iced coffee), breakfast, desserts, hot drinks, iced drinks, and frozen drinks.
Is Krispy Kreme family-friendly and accommodating to diverse customers?
Yes, they welcome families and are inclusive to the LGBTQ community.
What are the Krispy Kreme shop's operating hours?
The shop is open daily from 6:00 AM to 9:00 PM except Fridays and Saturdays when it stays open until 10:00 PM.
What nearby supermarkets can I visit along with Krispy Kreme at Greenville Ave?
You can visit nearby Central Market, H-E-B, and the Central Market HEB ATM, which are convenient for grocery shopping after enjoying Krispy Kreme treats.
Are there any nearby banks close to Krispy Kreme for financial needs?
Yes, Bank of America and Comerica Bank are nearby and can help with banking or financial services during your visit to Krispy Kreme.
What local dining or service options exist near Krispy Kreme on Greenville Ave?
Nearby options include Hunan Restaurant, Raising Cane's for dining, Lovers Smile Dental and MINT orthodontics for dental care, and Beautique Nail Lounge for beauty services.