Location.com logo
Brand Certified

Jimmy John's

3.8
(239 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

1414 Elm St, Dallas, TX
75202, United States
(214) 741-2970
https://locations.jimmyjohns.com/tx/dallas/sandwiches-1163.html

About

Sandwich Restaurant

Location

Jimmy John's
1414 Elm St, Dallas, TX
75202, United States

Hours

Reviews

3.8
239 reviews
5 stars
121
4 stars
41
3 stars
27
2 stars
15
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of complaints.

Food Quality

Generally positive feedback on the freshness and taste of sandwiches, but some customers experienced issues with incorrect orders and missing ingredients.

Speed of Service

Inconsistent service speed; while many noted quick service, others reported long wait times and delays, especially during busy hours.

Cleanliness

The location is often described as clean, but some customers noted issues with the overall atmosphere and noise levels.

Delivery Issues

Frequent complaints about delivery delays and missing items, leading to dissatisfaction among customers.
  • TC
    Timothy Chambliss
    Feb 13, 2026
    5.0
    Loved it here, Winfred was very cool. Very personable, made it a good first experience for me.
  • LL
    lisa lazar
    Dec 25, 2025
    5.0
    We used Jimmy John’s to place a large order (40 box lunches). They were great to work with and order arrived promptly. The food was also fresh. We will definitely use again!
  • RT
    Raechanett Taylor
    Dec 8, 2025
    2.0
    Decided to try JJ out for the 1st time. I downloaded the app and everything!!! And I had some trouble downloading it so I wasn’t able to place an order via the app like I had intended to. So I walk in to place my order and as soon as I walk in the associate at the register says “I just want to let you know we’re out of bread”. OUT OF BREAD AT A SANDWICH SHOP ???!!? So I wasted my lunch having to find some where new. Hard to fathom that they don’t have bread!
  • RF
    Robert F
    Nov 6, 2025
    1.0
    I ordered online for pickup, order was a place at 1:57. I arrived 15 minutes, wasn't ready to pick up. I had to wait another 15 minutes to get it. Not freaky fast at all. 4 employees in the restaurant but only 1 person on the food line
  • LC
    Linda Chatman
    Sep 20, 2025
    5.0
    My husband loves this place
Read more reviews on Google

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
+100
Others