Jimmy John's

3.8
239 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1414 Elm St, Dallas, TX
75202, United States

Hours

Reviews

3.8
239 reviews
5 stars
120
4 stars
41
3 stars
27
2 stars
15
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While many enjoyed the sandwiches, there were complaints about missing ingredients and poor food handling.

Staff Attitude

Several reviews highlighted rude or unhelpful staff interactions, impacting the overall customer experience.

Cleanliness

The location was noted for being clean, but some customers mentioned issues with the atmosphere and noise levels.

Delivery Problems

Delivery service was often criticized for being slow and orders frequently arrived incomplete.
  • LL
    lisa lazar
    Dec 25, 2025
    5.0
    We used Jimmy John’s to place a large order (40 box lunches). They were great to work with and order arrived promptly. The food was also fresh. We will definitely use again!
  • RT
    Raechanett Taylor
    Dec 8, 2025
    2.0
    Decided to try JJ out for the 1st time. I downloaded the app and everything!!! And I had some trouble downloading it so I wasn’t able to place an order via the app like I had intended to. So I walk in to place my order and as soon as I walk in the associate at the register says “I just want to let you know we’re out of bread”. OUT OF BREAD AT A SANDWICH SHOP ???!!? So I wasted my lunch having to find some where new. Hard to fathom that they don’t have bread!
  • RF
    Robert F
    Nov 6, 2025
    1.0
    I ordered online for pickup, order was a place at 1:57. I arrived 15 minutes, wasn't ready to pick up. I had to wait another 15 minutes to get it. Not freaky fast at all. 4 employees in the restaurant but only 1 person on the food line
  • LC
    Linda Chatman
    Sep 20, 2025
    5.0
    My husband loves this place
  • LL
    Lucas
    Sep 7, 2025
    4.0
    Decent sandwich at a decent price. The ultimate porker was pretty good and was made quickly during the weekday lunch rush. All the ingredients seemed fresh, and the location was clean. This location is downtown where parking is slim, so it caters to the office crowd.