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Jimmy John's

3.0
(306 reviews)

Business Details

5315 Greenville Ave, Dallas, TX
75206, United States
(972) 807-9091
https://locations.jimmyjohns.com/tx/dallas/sandwiches-3851.html

About

Sandwich Restaurant

Location

Jimmy John's
5315 Greenville Ave, Dallas, TX
75206, United States

Hours

Reviews

3.0
306 reviews
5 stars
116
4 stars
28
3 stars
18
2 stars
19
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong ingredients, leading to frustration.

Delivery Issues

Delivery times were frequently criticized as being excessively long, with many customers experiencing delays and poor communication.

Cleanliness and Quality

While some customers praised the cleanliness of the location and the quality of the sandwiches, these positive experiences were overshadowed by the negative feedback on service and order fulfillment.
  • MK
    mohamed khallad
    5 days ago
    1.0
    Worst attitude from employees, never use this location again
  • BA
    Brittnie Anderson
    Jan 13, 2026
    3.0
    The staff was friendly and efficient but they literally gave me the hardest piece of bread they could find. I can actually knock on it. I’m highly disappointed because I can’t even eat the bottom piece of bread.
  • SS
    Shannon Senger
    Dec 27, 2025
    5.0
    Beautiful sandwich!!!! Its art. She did fantastic. Yummmmm. No other veggie sandwich compares. Yum.
  • MS
    Michaela Snyder
    Dec 26, 2025
    1.0
    I was in a rush to go visit someone, and needed to pick up a quick bite. I walk in and stand there for 5 minutes and no one was in the store… no worker at all. I went back to my car looked for another place and as soon as I was about to leave the worker came back from a different restaurant. So I walked back in and order. Over all bad experience, a restaurant should never be unattended.
  • CK
    Clay Killoren
    Dec 11, 2025
    3.0
    This place is usually great but the last few times I’ve been picking up lunch here there’s only been one guy in the whole store taking orders and making the sandwiches. He’s doing a great job but he needs help.

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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