Jimmy John's

3.0
304 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5315 Greenville Ave, Dallas, TX
75206, United States

Hours

Reviews

3.0
304 reviews
5 stars
116
4 stars
28
3 stars
17
2 stars
19
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong ingredients.

Delivery Issues

Frequent complaints about slow delivery times, with many customers experiencing delays of over an hour.

Cleanliness

Some customers praised the cleanliness of the location, while others noted inconsistencies in service quality.

Staffing Problems

Several reviews mentioned understaffing, leading to long wait times and overwhelmed employees.
  • SS
    Shannon Senger
    Dec 27, 2025
    5.0
    Beautiful sandwich!!!! Its art. She did fantastic. Yummmmm. No other veggie sandwich compares. Yum.
  • MS
    Michaela Snyder
    Dec 26, 2025
    1.0
    I was in a rush to go visit someone, and needed to pick up a quick bite. I walk in and stand there for 5 minutes and no one was in the store… no worker at all. I went back to my car looked for another place and as soon as I was about to leave the worker came back from a different restaurant. So I walked back in and order. Over all bad experience, a restaurant should never be unattended.
  • CK
    Clay Killoren
    Dec 11, 2025
    3.0
    This place is usually great but the last few times I’ve been picking up lunch here there’s only been one guy in the whole store taking orders and making the sandwiches. He’s doing a great job but he needs help.
  • CB
    Carter Boswell
    Nov 16, 2025
    5.0
    Dank sandwich joint, great service fire Sammy
  • JP
    Julie Phan
    Nov 11, 2025
    1.0
    I put in a catering order 3 days ago and went to pick it up today at the window time I selected and the store was closed. They could have at least notified me beforehand they wouldn’t be open so I don’t have to figure out our team lunch last minute. I usually order from JJ’s once a month for my team but will be changing to something else going forward.