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Jimmy John's

2.8
(120 reviews)

Business Details

11810 Preston Rd, Dallas, TX
75230, United States
(972) 361-0099
https://locations.jimmyjohns.com/tx/dallas/sandwiches-505.html

About

Sandwich Restaurant

Location

Jimmy John's
11810 Preston Rd, Dallas, TX
75230, United States

Hours

Reviews

2.8
120 reviews
5 stars
40
4 stars
8
3 stars
9
2 stars
8
1 star
55
  • AA
    Aa Aa
    Jul 30, 2025
    1.0
    This girl, rolled her eyes and looked at me out the side of her neck like I was the biggest idiot for asking for extra vegetables like 6 times. I have never been more disrespected by an employee at a Jimmy John's. I drove all the way here out of my way, and I will never come back. The music was so loud I couldn't even hear her tell me my total. If I didn't already love Jimmy John's, I would not go to any of them after this. I'm completely disgusted by her attitude.
  • NH
    Nathan Hanson
    Jan 21, 2024
    1.0
    Burnt bread. Barstools were all upside down on the tables during lunch rush at 1:00P.M. Worst part was I asked for a new piece of bread and they refused to give me WHITE bread; not brown rubber crusty bread. The cashier relayed the message that the bread is brown and I wanted new bread and he said I would have to pay for the bread or a new sandwich and that he wasn’t making me one again for free either. I replied just as rudely as it was to say that with a response I DID NOT ASK FOR A NEW SANDWICH; I asked for a piece of non-cardboard bread. He said he was going to kick us out for “yelling” when really he has a bad case of fragile masculinity and zero customer service skills.
  • AC
    Alex cervantes
    Oct 13, 2023
    5.0
    Delivery driver went above and beyond to bring my order. I didn’t catch her name but she is amazing.
  • KH
    Kim Hove
    Sep 21, 2023
    1.0
    Slowest service ever. I go there because it is fast. Two times in a row the same employee thinks it is much more important to stand and talk to the other employee than wait on guests. I was not even greeted. I'm a restaurant manager and this is unacceptable. The 2nd time I left and went across the street to Potbelly. Great decision. Fast friendly service that will now be my go to.
  • BP
    Brad Pullins
    Mar 28, 2012
    1.0
    We live 2 miles away from them and they wont deliver. Dumb Freaky fast....but you have to pick it up yourself

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Certified February 22, 2026Yext Knowledge Graph
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