Brand Certified
Jimmy John's
3.8(201 reviews)
Certified by Jimmy John's • Feb 22, 2026
Business Details
9003 Garland Rd, Dallas, TX
75218, United States
Certified by Jimmy John's • Feb 22, 2026
(469) 899-6721
Certified by Jimmy John's • Feb 22, 2026
https://locations.jimmyjohns.com/tx/dallas/sandwiches-3800.html
Certified by Jimmy John's • Feb 22, 2026
About
Certified by Jimmy John's • Feb 22, 2026
Sandwich Restaurant
Location
Certified by Jimmy John's • Feb 22, 2026
Hours
Certified by Jimmy John's • Feb 22, 2026
Reviews
3.8
201 reviews
5 stars
112
4 stars
20
3 stars
16
2 stars
17
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rudeness and lack of responsiveness.
Delivery Issues
Numerous complaints about slow and unreliable delivery, with many customers experiencing long wait times and orders not being fulfilled.
Food Quality
While many customers enjoyed the sandwiches, there were complaints about inconsistent preparation and issues with missing items or incorrect orders.
Cleanliness and Safety
Concerns raised about cleanliness and food safety practices, including staff not wearing masks properly and unsanitary conditions.
Management
Positive feedback for managers like Sadie and Chad, who were noted for their exceptional service and efforts to improve customer experiences.
- CCCarter CashmanDec 31, 20252.0Terrible customer service. The employees always seem annoyed and never say a word. Very awkward.
- MGMason GaydosDec 28, 20251.0Went to pick up an order, manager said they were out of bread, it would be 20 minutes. Waited 20 minutes and some woman told me it would be another 30-40 minutes before bread was ready and proceeded to argue and talk smack about me when I walked off. Don’t waste your time they’re rude and can’t even bake bread apparently How do you run out of bread and that’s literally all you sell is sandwiches
- SKShabaz KhimaniDec 13, 20255.0Went there got 3 sandwiches. Staff was super kind. We made a mess with our toddler, and they still, we're very nice to us. Made us feel very comfortable.
- MRMaricella RobledoNov 11, 20255.0Sadie & her crew are so professional, proficient with excellence food & vibes. I'm not a sandwich girl but my Bootlegger Club is delicious; Matthew's Spicy East Coast Italian is great. We ordered an Italian Nightclub for my daughter and grandson which they are enjoying as well. The sodas taste fresh. The restroom was clean. This is a great overall experience.
- MLMatthew LangworthyNov 11, 20255.0Sadie May is an awesome manager and host. She made the experience of great Jimmy Johns sandwiches even better by welcoming us as we walked in the door. She was actually standing at the door talking to another very happy customer walking to his car when I was walking in. I ordered my staple spicy East Coast Italian along with my lady’s Bootlegger Club. We’re gonna go out of our way to hit this Jimmy Johns in the future. …
Brand Certified Facts from Jimmy John's
Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website