Jimmy John's

3.8
198 reviews

About

Sandwich Restaurant

Location

Jimmy John's
9003 Garland Rd, Dallas, TX
75218, United States

Hours

Reviews

3.8
198 reviews
5 stars
111
4 stars
20
3 stars
16
2 stars
16
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, particularly highlighting the manager Sadie for her exceptional service.

Food Quality

The sandwiches received positive feedback for being delicious and fresh, although some customers noted inconsistencies in portion sizes and presentation.

Delivery Issues

Numerous reviews expressed dissatisfaction with the delivery service, citing slow delivery times and issues with third-party delivery services.

Cleanliness and Safety

There were mixed reviews regarding cleanliness, with some customers noting clean restrooms while others raised concerns about food handling and employee hygiene practices.

Inconsistency

Several customers reported inconsistent experiences, with some visits being excellent while others were disappointing, particularly regarding service speed and order accuracy.
  • CC
    Carter Cashman
    Dec 31, 2025
    2.0
    Terrible customer service. The employees always seem annoyed and never say a word. Very awkward.
  • MG
    Mason Gaydos
    Dec 28, 2025
    1.0
    Went to pick up an order, manager said they were out of bread, it would be 20 minutes. Waited 20 minutes and some woman told me it would be another 30-40 minutes before bread was ready and proceeded to argue and talk smack about me when I walked off. Don’t waste your time they’re rude and can’t even bake bread apparently How do you run out of bread and that’s literally all you sell is sandwiches
  • SK
    Shabaz Khimani
    Dec 13, 2025
    5.0
    Went there got 3 sandwiches. Staff was super kind. We made a mess with our toddler, and they still, we're very nice to us. Made us feel very comfortable.
  • MR
    Maricella Robledo
    Nov 11, 2025
    5.0
    Sadie & her crew are so professional, proficient with excellence food & vibes. I'm not a sandwich girl but my Bootlegger Club is delicious; Matthew's Spicy East Coast Italian is great. We ordered an Italian Nightclub for my daughter and grandson which they are enjoying as well. The sodas taste fresh. The restroom was clean. This is a great overall experience.
  • ML
    Matthew Langworthy
    Nov 11, 2025
    5.0
    Sadie May is an awesome manager and host. She made the experience of great Jimmy Johns sandwiches even better by welcoming us as we walked in the door. She was actually standing at the door talking to another very happy customer walking to his car when I was walking in. I ordered my staple spicy East Coast Italian along with my lady’s Bootlegger Club. We’re gonna go out of our way to hit this Jimmy Johns in the future. …