Service Quality
Customers frequently praised the friendly and helpful staff, particularly highlighting the manager Xavier and other employees for their excellent customer service.
Delivery Issues
Many reviews noted significant delays in delivery times, often exceeding the promised 'freaky fast' service, with some customers experiencing orders taking over an hour.
Order Accuracy
A recurring complaint was the frequent inaccuracy of orders, with customers reporting missing items or incorrect sandwiches.
Food Quality
While some customers enjoyed the sandwiches, there were numerous complaints about the freshness and quality of the ingredients, including stale bread and poorly made sandwiches.
Cleanliness and Atmosphere
Several reviews mentioned the cleanliness of the location and the positive atmosphere, although there were also reports of unprofessional behavior from some staff.