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Jimmy John's

3.0
(300 reviews)

Business Details

4201 Gaston Ave, Dallas, TX
75246, United States
(214) 515-9177
https://locations.jimmyjohns.com/tx/dallas/sandwiches-2715.html

About

Sandwich Restaurant

Location

Jimmy John's
4201 Gaston Ave, Dallas, TX
75246, United States

Hours

Reviews

3.0
300 reviews
5 stars
107
4 stars
36
3 stars
20
2 stars
18
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Several reviews mentioned stale or hard bread, as well as inconsistent sandwich quality.

Delivery Problems

Many customers experienced significant delays in delivery, with some orders being canceled without notification.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with some customers feeling ignored or disrespected.
  • EM
    Emily Miller
    5 days ago
    1.0
    Today I received the worse JJ sandwich of my life. Worse sandwich period. Never have I ever received one where I refused to eat it. The bread was stale, hard like cardboard. Tasted like it was made days ago. One bite and I threw it away. The bread is the best part usually, there was no way it was cooked today. This is my first food review ever, but I couldn't take the opportunity to not tell everyone the absolutely sin of a sandwich I received. I actually laughed at how bad it was.
  • AG
    alisha garric
    Jan 30, 2026
    5.0
    I showed about 8:30pm on 01/30 and made a curbside order. A male employee came out and explained they ran out of bread and it wouldn’t be ready soon. It was the last thing I wanted to hear, I had a rough night and this was the 3rd food place I tried. He offered me wheat instead, I accepted graciously and he went back in made the order, brought it out with an extra cookie, a smile on his face and such a patient and helpful demeanor. I’m pretty sure it was the very end of his shift too, but didn’t act upset I was there at all. Thankful he was kind and didn’t just cancel the order to get out quick at the end of his work day. Appreciate this employee and hope he gets recognized for it.
  • CW
    Chavid Winberg
    Oct 5, 2025
    3.0
    They took my order but then closed so when I got my food it was the next Tuesday. I mean they remade my order which was pretty good and all. Not a late night place.
  • KC
    Kelsey Cagle
    Sep 21, 2025
    1.0
    This location is trash. They don’t answer the phone. They don’t complete orders. My orders keep getting cancelled after about 5 Uber drivers show up and then leave. Trash.
  • BR
    Bren Redhead
    Nov 17, 2019
    3.0
    The people weren't very friendly. And, the sandwich had so much mayonnaise I couldn't taste the meat, cheese, lettuce or tomatoes. It was very disappointing. 🙄

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Certified February 22, 2026Yext Knowledge Graph
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