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Jimmy John's

3.8
(418 reviews)

Business Details

1222 N Bishop Ave, Dallas, TX
75208, United States
(214) 941-4417
https://locations.jimmyjohns.com/tx/dallas/sandwiches-1280.html

About

Sandwich Restaurant

Location

Jimmy John's
1222 N Bishop Ave, Dallas, TX
75208, United States

Hours

Reviews

3.8
418 reviews
5 stars
210
4 stars
80
3 stars
33
2 stars
22
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, slow service, and mistakes in orders.

Food Quality

Mixed feedback on food quality; while some customers enjoyed their sandwiches, others complained about missing ingredients and bland flavors.

Cleanliness

Some customers praised the cleanliness of the location, while others noted unsanitary conditions and poor hygiene practices among staff.

Timeliness

Many customers expressed frustration with slow service, contradicting the brand's promise of 'freaky fast' delivery.

Management Issues

Several reviews indicated problems with management, including unresponsive staff and lack of accountability for mistakes.
  • JP
    Julian Palafox
    Feb 5, 2026
    1.0
    This place is not freaky fast… lol
  • CF
    Chris Fivefour
    Jan 5, 2026
    1.0
    By far the worst customer service out of any JJ’s location I’ve ever been to. Waited 10 minutes, never even had my order taken, the delivery driver kid who worked there walked right up in front of me and ordered not 30 seconds after the other genius at the register said he wasn’t ready yet. At that point I just left. 4 employees in that store and I couldn’t even order. Will never return to that store. If I could give 0 stars I would. Also, the entire place smelled like a gas station bathroom.
  • IM
    Isaac M
    Dec 8, 2025
    1.0
    Can the employees be any less motivated? I could barely hear the clerk talk. The two employees made me and my wife feel like we were a bother. I guess business isn’t welcome. Sandwich looked lackluster. I’ll never come to this location again. It was my first time too. Felt uneasy seeing one of the employees sneezing too.
  • KR
    Kenzie Rose
    Nov 17, 2025
    5.0
    Love love jimmy John's they never disappoint
  • JB
    Julia Bryarly
    Nov 5, 2025
    1.0
    Just ordered a sandwich and they brought one with mayo no bacon and no drink. I spent $21 dollars for this. Called and the manager says they can give me 3 dollars store credit! Not even refund me and then told me I was “making things up” because she saw the sandwich get made. I def know what bacon and a drink looks like and would love to have a half of what I ordered. Avoid this place they’ve been getting bad reviews for years and it’s obvious why. You’d thing you could at least get customer service right.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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