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HTeaO - Dallas (Frankford & Marsh)

4.7
(497 reviews)
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Business Details

3743 Frankford Rd, Dallas, TX
75287, United States
(469) 310-0257
https://hteao.com/locations/dallas-tx-carrollton/
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About

Tea Room
HTeaO specializes in freshly brewed iced tea, made fresh every hour with over 20 flavors of premium 100% broadleaf tea. Our tea is brewed using double-pass reverse osmosis water for exceptional quality and taste, and is available by the bottle, gallon, or 5-gallon sizes. In addition to our signature iced and hot teas, we offer handcrafted thirst quencher drinks, including refreshing energy refreshers that are made to order and perfect for any time of day. We also proudly serve Free Rein Coffee beverages, available hot or iced, delivering a bold and smooth coffee option. Plus, we carry high-quality bagged ice in both crushed and cubed options and are your local YETI retailer, featuring a full selection of YETI drinkware and products.

Location

HTeaO - Dallas (Frankford & Marsh)
3743 Frankford Rd, Dallas, TX
75287, United States

Hours

Reviews

4.7
497 reviews
5 stars
424
4 stars
33
3 stars
16
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, although some reported negative experiences with specific employees.

Tea Quality

The tea received high marks for its flavor variety and quality, with many customers expressing their love for the different options available.

Seating Issues

Several reviews mentioned the lack of indoor seating, which was a significant drawback for some customers, especially in colder weather.

Rewards Program

Customers expressed frustration with the rewards program and app issues, indicating a need for better communication and support regarding points.

Drive-Thru Experience

While some customers enjoyed the drive-thru service, others reported unpleasant interactions, highlighting inconsistency in service quality.
  • AT
    As The Pokeball Turns
    Feb 7, 2026
    5.0
    Lure Ball Bites — Today’s Catch: After grinding through a real-world Strength puzzle (aka moving furniture again), I rewarded myself with some HTeaO, and honestly, it hit like a much-needed Full Restore. The Dirty Cherry Poppi was the surprise MVP. I always suspected Poppi had mix-drink potential, and this combo evolved into something downright addictive. The staff deserves a badge too with a warm greeting, checked my supplies, and made sure I was fully equipped before sending me back into the wild. My only gripe is that new or promo drinks feel hidden like undiscovered Pokédex entries, but even so, this spot remains a tea-rrific Gym I’m happy to rematch.
  • JH
    Jennifer Helaire
    Jan 26, 2026
    5.0
    My family and I love this place. You can sample any/ all of the tea flavors and then purchase your favorite (or you can mix multiple flavors if you like). The sweet Georgia peach is my favorite, though it's pretty sweet. If I'm getting it to drink right away, I'll mix ½ sweet and ½ unsweet. I often keep a gallon of this at home and just mix it with water and it lasts me even longer. The Arnold palmer and blueberry green are also family favorites. They often have ½ price drinks if you go between 2-4.
  • DM
    David Mathews
    Jan 8, 2026
    2.0
    Revised message. I was disappointed with this place. There was no indoor seating area and it was about 40 degrees with strong winds. There was outdoor patio furniture, but who wants to sit outside in windy 40's degree weather. Much less did not have tea I wanted. The merchandise filled up inside the place instead of chairs and tables. I went somewhere else where I could sit down and enjoy my tea i wanted. . This was my least liked tea place. My review is based on design/function of store. Great modern building, plenty of parking space. No indoor sitting are.
  • SG
    Steven G
    Dec 25, 2025
    5.0
    very good prices, especially during happy hour. tea always tastes great!
  • AL
    Alexis L
    Dec 23, 2025
    5.0
    Absolutely love this location! The service is always great!
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Frequently Asked Questions About HTeaO - Dallas (Frankford & Marsh)

What types of tea does HTeaO - Dallas (Frankford & Marsh) offer?

HTeaO offers freshly brewed tea hourly with over 20 flavors of 100% broadleaf iced tea.

Where is HTeaO - Dallas (Frankford & Marsh) located?

It is located at 3743 Frankford Rd, Dallas, TX 75287, United States.

Brand Certified Facts from HTeaO - Dallas (Frankford & Marsh)

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