Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 13350 Dallas Parkway in Dallas is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers enjoyed the burgers and fries, there were numerous complaints about the food being overpriced, undercooked, or lacking flavor.
Service Issues
Several reviews highlighted poor customer service, with staff being rude or unhelpful, which negatively impacted the dining experience.
Pricing Concerns
Customers frequently mentioned that the prices were too high for the quality of food received, leading to dissatisfaction.
Cleanliness and Atmosphere
The cleanliness of the restaurant was inconsistent, with some customers noting a dirty environment, while others appreciated the atmosphere.
LF
Lonnie Fraizur
Feb 17, 2026
1.0
Food was great atmosphere not pleasant. My wife and I seen a short hispanic man with no hat swinging knifes in the air. Not sure what to think of this? Manager looked to be in site but nothing was said. Unsafe for all the other employees and customers!
OC
Omar David Agudelo Cifuentes
Jan 17, 2026
1.0
Really good and delicious burgers, the fries are out of this worlds, excellent product and quality, but what a sad and terrible experience in this location I swear god I won’t eat in this location again, the lady at the counter threatened me and family so bad and impolite only just because our english is not perfect, her manner are not the best to work in a place where has to serve people from so many different places and cultures, we felt discriminated
CM
Camila Multiservices
Dec 13, 2025
1.0
No tiene buena presentación la comida, te cobran por cada ítem mas de $50 ,para que comer en el lugar y me den la comida en una bolsa de papel , sin bandeja y todas las papas tiradas .
AA
ADE
Nov 12, 2025
2.0
Really disappointing compared to the usual Five Guys: chips were super salty, dry burger, chopped onions instead of sliced (literal chopped pieces 2cm thick), watered coke… I’m no US fast food expert but this was pretty bad
MS
Marco Solis
Nov 3, 2025
3.0
The food was amazing but the cashier kept giving us an attitude when we were ordering so that ruined the mood going into the restaurant
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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