Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 13350 Dallas Parkway in Dallas is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
572 reviews
5 stars
300
4 stars
136
3 stars
50
2 stars
30
1 star
56
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the burgers and fries, but there were complaints about overcooked items and inconsistent quality.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost did not justify the quality of the food.
Service Experience
While some staff were praised for their friendliness, multiple reviews noted instances of rude service and poor customer interactions.
Cleanliness
The restaurant was reported as clean by some, but others mentioned issues with cleanliness, particularly during busy times.
Wait Times
Several customers expressed dissatisfaction with long wait times for their orders, which detracted from their overall experience.
- AAADENov 12, 20252.0Really disappointing compared to the usual Five Guys: chips were super salty, dry burger, chopped onions instead of sliced (literal chopped pieces 2cm thick), watered coke… I’m no US fast food expert but this was pretty bad
- MSMarco SolisNov 3, 20253.0The food was amazing but the cashier kept giving us an attitude when we were ordering so that ruined the mood going into the restaurant
- AFAmanda FleurielOct 24, 20255.0Love the Food! It's better than another burger place. The staff is always happy and helpful.
- MLmartin lawrenceOct 22, 20254.0My children and I are visiting Dallas for the first time for just 3 weeks, so wanted to review all the fast food chains. Five Guys is by far the most expensive. Service was quick but the cashier didn't look very happy. The food was quite tasty, but didn't justify the price of 62 dollars for 2 cheeseburgers and a hot dog. Probably won't be coming back unless prices are reduced.
- MPMark PhoenixSep 21, 20255.0Always so friendly, gave me fries on the house!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does the Five Guys Dallas location accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at 13350 Dallas Parkway?
The restaurant is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Five Guys offer delivery and how can I order?
Yes, Five Guys offers delivery. You can place an order online at https://order.fiveguys.com/location/dallas-galleria-mall/menu.
Can I customize my burger or milkshake at Five Guys Dallas?
Yes! There are more than 250,000 ways to customize your burger and over 1,000 milkshake combinations available.
Does Five Guys Dallas offer gluten-free options?
While some products like buns and hot dogs contain gluten, sandwiches can be ordered without buns using wraps or bowls. Please note there's a risk of cross-contamination. Refer to their allergen chart for details.
Are there other dining options nearby Five Guys at Dallas Galleria?
Yes, nearby dining options include Luciano Family Pizzeria, Bennigan’s bar, Little Katana Sushi Bar, Uncle Sharkii Poke Bar, Salut Paris Bakery, and Rocky Mountain Chocolate Factory, offering a variety of cuisines.
What shopping options are near Five Guys Dallas?
Close by are popular stores like Apricot Lane boutique, Buckle clothing and shoe store, Claire’s fashion accessories, Pandora Jewelry, Sephora beauty supplies, Cotton On clothing, PacSun, and shopping centers like Dallas Galleria mall and Galleria Dallas.
Are there family-friendly attractions near Five Guys Dallas?
Yes, nearby family-friendly spots include the Galleria Ice Skating Center and Build-A-Bear Workshop, perfect for entertainment and shopping before or after your meal.
What payment methods are accepted at Five Guys Dallas?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the Five Guys Dallas restaurant wheelchair accessible?
Yes, this location has wheelchair accessible entrances and restrooms to accommodate all guests.