Five Guys

4.0
575 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 13350 Dallas Parkway in Dallas is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
13350 Dallas Parkway, Dallas, TX
75240, United States

Hours

Reviews

4.0
575 reviews
5 stars
302
4 stars
136
3 stars
50
2 stars
30
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others found them overpriced and lacking flavor.

Service Issues

Numerous complaints about rude staff and poor service experiences, impacting overall customer satisfaction.

Pricing Concerns

Many customers felt the prices were excessively high for the quality of food received.

Cleanliness

Some reviews noted cleanliness issues in the dining area, although others praised the staff for maintaining a clean environment.

Customer Experience

While some customers had positive experiences with friendly staff, others reported negative interactions that affected their dining experience.
  • CM
    Camila Multiservices
    Dec 13, 2025
    1.0
    No tiene buena presentación la comida, te cobran por cada ítem mas de $50 ,para que comer en el lugar y me den la comida en una bolsa de papel , sin bandeja y todas las papas tiradas .
  • AA
    ADE
    Nov 12, 2025
    2.0
    Really disappointing compared to the usual Five Guys: chips were super salty, dry burger, chopped onions instead of sliced (literal chopped pieces 2cm thick), watered coke… I’m no US fast food expert but this was pretty bad
  • MS
    Marco Solis
    Nov 3, 2025
    3.0
    The food was amazing but the cashier kept giving us an attitude when we were ordering so that ruined the mood going into the restaurant
  • AF
    Amanda Fleuriel
    Oct 24, 2025
    5.0
    Love the Food! It's better than another burger place. The staff is always happy and helpful.
  • ML
    martin lawrence
    Oct 22, 2025
    4.0
    My children and I are visiting Dallas for the first time for just 3 weeks, so wanted to review all the fast food chains. Five Guys is by far the most expensive. Service was quick but the cashier didn't look very happy. The food was quite tasty, but didn't justify the price of 62 dollars for 2 cheeseburgers and a hot dog. Probably won't be coming back unless prices are reduced.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.